Network Engineer

BallenIsles Country Club • Phoenix, AZ

14h • Hybrid

About The Position

Troon’s Corporate office in Scottsdale, AZ is seeking a highly motivated Network Engineer. This role focuses on the design, implementation, maintenance, and support of network systems to ensure secure, stable, and high-performing connectivity across multiple sites. The ideal candidate will have hands-on experience with technologies such as Cisco Meraki, Fortinet firewalls, and Ubiquiti UniFi switches and wireless access points, along with a strong foundation in LAN/WAN architecture, network troubleshooting, and performance optimization. Experience with VoIP systems (such as 3CX) is considered a plus, and the candidate should be willing to learn and support voice systems. Key responsibilities include ensuring network reliability, security, and scalability, supporting infrastructure projects, and resolving complex connectivity issues while maintaining high service availability. This is a 3 day+ in office position.

Requirements

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• 5-6+ years of experience in network engineering or administration.
• Strong knowledge of SIP, RTP, NAT, QoS, VLANs, DNS, DHCP, TCP/IP.
• Experience with Cisco Meraki, Fortinet, and Ubiquiti UniFi environments.
• Ability to read and interpret network diagrams and packet captures (Wireshark).
• Working knowledge of Windows Server, Active Directory, and basic Linux.

Nice To Haves

• 3CX Advanced Certification or certifications in Meraki / Ubiquiti / Fortinet (any combination a plus).
• CCNA, CCNP, CompTIA Network +, Cisco Meraki Solutions Specialist
• Experience with multi-site or distributed network environments.
• Experience in VOIP engineering, with hands-on 3CX administration.
• Familiarity with cloud infrastructure (e.g., 3CX-hosted PBX, Azure).
• Design, implement, and manage secure and scalable Azure networking solutions including virtual networks (VNets), firewalls, VPNs, and network security groups (NSGs).
• Scripting or automation knowledge (PowerShell, Python) is a plus.
• Excellent troubleshooting, documentation, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills with attention to detail.
• Customer service mindset and attention to detail.

Responsibilities

• Configure, manage, and troubleshoot Cisco Meraki MX/MS/MR environments, including VLAN design and segmentation, site-to-site and remote access VPNs, traffic shaping and bandwidth optimization, and client tracking and network visibility.
• Deploy, manage, and support Ubiquiti UniFi switching and wireless infrastructure using the UniFi Controller platform and Unifi Cloud Hosted platform.
• Administer and support Fortinet firewall environments.
• Monitor and maintain network performance, availability, and security across LAN/WAN, wireless, and VPN environments.
• Troubleshoot and resolve complex network connectivity and performance issues across multi-site environments.
• Coordinate with ISPs, carriers, and vendors for circuit provisioning, outages, and service-related issues.
• Perform network assessments, optimization, and infrastructure improvements to support scalability, reliability, and security best practices.
• Assist with or support 3CX VoIP systems (cloud and on-prem) as needed, including basic configuration and support of SIP trunks, extensions, call routing, voicemail, IVRs, IP phones provisioning, and softphone/mobile applications.
• Support troubleshooting of call quality, SIP/RTP issues, and endpoint connectivity.
• Assist with system updates, backups, and integrations (CRM, Microsoft Teams, etc.) as required.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Senior