Network Engineer
About The Position
The Network Engineer is a core member of HealthEdge’s Network Operations team, responsible for designing, implementing, and optimizing enterprise network infrastructure across on-premises data centers, cloud environments, and remote access platforms. The role supports a healthcare SaaS platform within a team-driven operating model that emphasizes 24/7 availability, ITIL-aligned processes, automation, and measurable operational outcomes. The position covers enterprise networking and security, AWS and other cloud networking, monitoring and incident response, automation and infrastructure as code, documentation, disaster-recovery testing, vendor coordination, and collaboration across Infrastructure, Security, DevOps, and Application teams. The role is remote in the US, participates in a 24/7 on-call rotation, and may require travel depending on company needs.
Requirements
- Bachelor’s degree in Computer Science, IT, Network Engineering, or equivalent professional experience.
- At least 5 years of hands-on enterprise network engineering or network operations experience.
- Strong knowledge of routing and switching protocols, including BGP, OSPF, EIGRP, VLANs, and STP.
- Experience with enterprise firewall platforms such as Palo Alto, Fortinet, or Cisco ASA/FTD.
- Demonstrated AWS networking expertise, including VPC, Transit Gateway, Direct Connect, Route 53, Security Groups, Network ACLs, and AWS Network Firewall.
- Proficiency with network monitoring tools such as SolarWinds, Datadog, PRTG, or similar.
- Experience with SD-WAN platforms such as Cisco Viptela, VMware VeloCloud, Fortinet, or equivalent.
- Understanding of DNS, DHCP, IPAM, SSL/TLS, and PKI.
- Hands-on experience with infrastructure as code and automation tools, including Ansible, Terraform, CloudFormation, and Python.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Strong analytical and communication skills, including the ability to explain technical concepts to non-technical stakeholders.
Nice To Haves
- Certifications such as CCNP, CCIE, PCNSE, NSE, or AWS Advanced Networking Specialty.
- Experience in healthcare SaaS or regulated environments, including HIPAA, HITRUST, or SOC 2.
- Experience with large-scale infrastructure integrations or M&A network consolidation.
- Familiarity with HealthEdge products, including HealthRules® Payer, HealthEdge Source™, GuidingCare®, or Wellframe™.
- Network automation experience at scale in a 24/7 operations environment.
Responsibilities
- Design, configure, and maintain LAN/WAN, SD-WAN, VPN, firewall, and load-balancing infrastructure across multi-site and multi-cloud environments.
- Monitor network performance using tools such as SolarWinds, Datadog, and ThousandEyes, and proactively resolve issues before they affect service delivery or SLA targets.
- Implement network security controls, including firewall rule sets, IDS/IPS, segmentation, NAC, and zero-trust principles.
- Design and manage AWS network infrastructure, including VPCs, subnets, route tables, internet gateways, NAT Gateways, and ELBs.
- Configure AWS Transit Gateway and VPC peering for connectivity across accounts, regions, and on-premises environments.
- Implement AWS Direct Connect and Site-to-Site VPN connectivity between HealthEdge data centers and AWS.
- Administer AWS Route 53, including private hosted zones, resolver rules, and health-check-based routing policies.
- Manage AWS Security Groups, Network ACLs, AWS Network Firewall, and AWS Shield to support least-privilege access and DDoS protection.
- Use AWS CloudWatch, VPC Flow Logs, and AWS Network Manager for observability, traffic analysis, and anomaly detection.
- Support Azure or GCP networking as required, including VNets/VPCs, peering, and hybrid connectivity.
- Participate in a 24/7 on-call rotation, triage and resolve network incidents in line with SLA targets, and contribute to post-incident reviews to reduce MTTR.
- Execute network changes through established change management processes and serve as a Tier 3 escalation resource for complex issues.
- Develop automation scripts and infrastructure as code using tools such as Ansible, Terraform, CloudFormation, and Python to improve monitoring, alerting, and network deployment workflows.
- Build and maintain infrastructure as code for AWS network resources to enable repeatable, auditable deployments, and identify optimization opportunities.
- Maintain topology diagrams, runbooks, IPAM, and change records; support disaster recovery testing, vendor coordination, and legacy environment consolidation.
- Collaborate with Infrastructure, Security, DevOps, and Application teams, and mentor junior team members.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
