Scranton, PA or Mercerville, NJ)

Philips•Philadelphia, PA

6h•Onsite

About The Position

The Network Engineer will be integrated into their assigned implementation teams and serve as support for the sales team for highly technical IT engagements in the pre-sales space. Your role: Consult with healthcare institutions to ensure successful integration of solutions into the customer IT environment. Act as subject matter expert for complex IT concepts within the specialization for the local implementation teams to ensure complete solution delivery. Deploys and/or integrates software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments. Educates customers on system maintenance. Documents solutions to ensure support teams and other consultants can participate in support and onward development. Practices strong configuration management and version control. Drives continuous improvements of our implementation methodology and service offerings based on customer feedback. Is a key member of the implementation project and/or support team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise.

Requirements

5+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
Experience with patient monitoring systems, telemetry units highly preferred.
Network configuration and/or troubleshooting experience.
Cisco Certified Network Professional (CCNP) certification or relevant experience.
Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or 9+ years of related experience.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Reside in or within commuting distance to Philadelphia, PA., Allentown, PA., Scranton, PA., or Mercerville, NJ.

Nice To Haves

Experience with patient monitoring systems, telemetry units

Responsibilities

Consult with healthcare institutions to ensure successful integration of solutions into the customer IT environment.
Act as subject matter expert for complex IT concepts within the specialization for the local implementation teams to ensure complete solution delivery.
Deploys and/or integrates software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments.
Educates customers on system maintenance.
Documents solutions to ensure support teams and other consultants can participate in support and onward development.
Practices strong configuration management and version control.
Drives continuous improvements of our implementation methodology and service offerings based on customer feedback.
Is a key member of the implementation project and/or support team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise.