Network Engineer IV

GCI Communication Corp•Anchorage, AK

About The Position

GCI’s Network Engineer IV applies engineering principles across multiple groups within Technology Solutions. The role is responsible for architectural design, development, implementation, and support of network solutions within and between business departments, following telecommunications industry standards. This is an advanced-level position requiring deep discipline expertise, independent technical decision-making, and technical direction on significant engineering problems to maintain service-level commitments. The engineer serves as a subject matter expert who designs, plans, analyzes, and implements complex solutions integrating projects and operational services across business departments and computing platforms. The role may serve as project engineer for major complex projects, lead engineers, manage multiple projects on time and within budget, review junior engineers’ documentation, and provide final design specifications. The position also provides technical expertise and strategic insight for engineering planning and implementation, connecting technology planning, project execution, and system optimization with long-term organizational goals. The position is within the CTO organization and focuses on network engineering. Work is primarily sedentary and involves daily computer use in a standard office or home-office setting. The role may require occasional travel using reliable transportation, work shifts as assigned, and additional hours—including weekends, holidays, or hours outside the normal schedule—when necessary. Because GCI operates critical services in a 24/7 environment, employees may be contacted outside core hours to respond to emergencies. Virtual workers must comply with remote-work policies and agreements.

Requirements

High school diploma or equivalent.
Bachelor’s degree in Computer Technologies, Electrical Engineering, or a relevant field; the posting states that relevant work experience and/or education may substitute year-for-year toward the total years required.
At least 10 years of progressive engineering experience in information technology, engineering-principle-based design and implementation, complex project management in telecommunications including technology insertion, or a related background.
Advanced expertise in a specific engineering discipline and the ability to make independent technical decisions on significant engineering problems.
Knowledge of other engineering disciplines and the ability to perform highly complex and diverse duties under challenging deadlines and operating constraints.
Advanced knowledge of how technologies integrate across multiple computing platforms.
Expert understanding of high availability, redundancy, reliability and testing, security, and engineering standards.
Ability to design, plan, analyze, and implement complex solutions across business departments and operational services.
Ability to lead engineers on large, complex projects and provide technical direction, oversight, and mentoring.
Excellent budget and time-management skills to manage multiple complex projects on time and within budget.
Knowledge of standard network engineering concepts and ability to create and edit network diagrams.
Knowledge of Microsoft Office applications such as Outlook, Teams, Word, and Excel.
Professional communication skills, including explaining technical concepts to different audiences, decision-making, and problem-solving.
Ability to work independently and collaboratively, build effective working relationships, provide customer-focused service, and take ownership of priorities and results.
Ability to work shifts as assigned and additional time on weekends, holidays, or outside normal work hours when necessary.
Ability to use reliable transportation for occasional travel between locations as needed.
Ability to work in a standard office or home-office setting and operate standard office equipment.
Ability to communicate information and ideas accurately, make valid judgments and decisions, and perform job duties safely and effectively.
Must comply with remote-work policies and agreements if working virtually.

Nice To Haves

Experience within the telecommunications industry.
Telecommunications industry or job-specific certifications; listed preferred certifications include CNNA, JNCIA, JNCDA, JNCIE, CCNP, PCNSA, JNCIP, PCNSE, CCIE, NSR I/II, NSRA, and JNCIS.

Responsibilities

Design, develop, implement, and support network architecture and systems using engineering principles and telecommunications standards.
Ensure high availability, performance, efficiency, redundancy, reliability, security, and scalability of network infrastructure and solutions.
Plan and implement new systems and manage escalations.
Identify opportunities for continuous improvement in network and systems facilities.
Monitor network performance, troubleshoot outages, schedule updates, and collaborate with architects on optimization.
Work with management and engineering staff to determine future architecture and planning requirements, and ensure proposed designs and long-term plans meet those needs.
Provide technical expertise and strategic insight for engineering solutions and initiatives.
Collaborate with cross-functional teams, including software developers, systems engineers, and product managers, to evaluate and implement complex technology solutions.
Lead or serve as project engineer for major, complex projects; provide technical leadership and oversight to other engineers.
Manage multiple complex projects, budgets, schedules, and competing priorities to deliver work on time and within budget.
Define operational KPIs and provide and update operational documentation, training materials, and network diagrams.
Review documentation from junior engineers and provide final design specifications to support seamless integration into operations.
Mentor engineers, administrators, junior engineers, and technicians; provide technical training to team members.
Provide remote-site support to off-site personnel and customers.
Coordinate regularly with project management and engineering teams and support and manage escalation events.
Provide detailed reports on network operational status and project milestones.
Maintain professional skills through educational opportunities, technical organizations, professional publications, and personal use of technology.
Follow workplace safety and security rules, protect confidential information, and comply with company policies and conduct requirements.
Work effectively with internal and external customers, leadership, peers, and vendors, including in team and independent work settings.