Network Engineer II, Network - Information Solutions (Hybrid)

Medical University of South Carolina • Columbia, SC

2d • Hybrid

About The Position

The System Engineer II, Network reports to the Manager of Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision this position supports network services, evaluates, and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Requirements

• A High School Diploma and six years directly related experience; or a Bachelor’s Degree and two years directly related experience required; or a Master’s Degree in a related field.
• Skills required include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls and authentication services.
• Must be proficient using the Cisco IOS command line interface for troubleshooting and configuration.

Responsibilities

• Supports network services.
• Evaluates and resolves complex technical issues.
• Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network.
• Responsible for the timely resolution of network issues.
• Takes a role in projects.
• Participates in team and project meetings and provides input on solutions to improve efficiency.
• Transfers knowledge to peers and staff.
• Maintains high professional standards.
• Exhibits excellent customer service skills while performing assigned tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level