Network Engineer I

Barnhart Crane & Rigging • Memphis, TN

7d

About The Position

The Network Engineer I supports the organization's network infrastructure by monitoring performance, troubleshooting connectivity issues, maintaining network devices, and assisting with branch office support. This role serves as an initial point of contact for network incidents, works with service providers and senior engineers to resolve issues, and maintains network documentation and asset records.
The ideal candidate possesses foundational networking knowledge, strong troubleshooting skills, excellent customer service abilities, and a desire to grow into more advanced network engineering responsibilities. A degree in Information Technology, Computer Science, Telecommunications, or a related field, along with industry certifications such as Network+, Security+, or CCNA, is highly desirable.

Requirements

• Typically requires a bachelor’s or associate degree in computer science, Information Technology, Telecommunications, or a closely related engineering field.
• 0–2 years of hands-on experience or relevant IT networking/troubleshooting exposure.
• Earning foundational certifications like Network+, Security+, or equivalent.
• A strong understanding of networking principles, including the OSI model, TCP/IP, routing protocols (e.g., OSPF, BGP), VLANs, and switching.

Nice To Haves

• Higher level certificates like Cisco Certified Network Associate (CCNA) a plus.

Responsibilities

• Serve as the first point of contact for network issues, picking up tickets, and performing basic 1st/2nd line troubleshooting.
• Monitor systems for outages, link failures, or performance bottlenecks using monitoring tools, and respond to automated system alerts.
• Assist in the installation, configuration, and routine maintenance of network hardware such as routers, AP’s, switches, VPNs, and firewalls.
• Manage the relationship between remote branches and the telecom managed service provider. Assisting in troubleshooting and configuration of remote branches. Escalate between provider and senior network engineering.
• Maintain accurate records of network topology, equipment inventory, and update troubleshooting runbooks or standard operating procedures.
• Identify complex network issues and seamlessly escalate them to senior network engineers.

Benefits

• Competitive salary.
• Bonus program that pays for performance.
• $1 for $1 match on 401(k), capped at 10% of Pay.
• Medical, Paid Time Off and Holiday, Disability, Life Insurance, and other additional personal and professional benefits are available.
• Barnhart CARES family care and community service opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree