Network Engineer I (Pipeline)

Lucayan Technology Solutions LLC•Missoula, MT

68d•Onsite

About The Position

We are seeking a motivated Network Engineer I to join our on-site IT operations team supporting federal research facilities in Missoula, Montana. This role is ideal for a technically skilled individual who enjoys working directly with users and systems in a dynamic, mission-focused environment. The Network Engineer I will handle help desk support, routine system maintenance, patching, and troubleshooting activities while developing expertise in federal network security and infrastructure management.

Requirements

U.S. Citizenship required
Must be eligible for a federal Public Trust Background Investigation
Associate's degree in Information Technology, Network Engineering, or related field (relevant certifications and/or equivalent work experience will be considered in lieu of degree)
Minimum 2 years of IT support, network operations, or systems administration experience
Working knowledge of Windows Server, Active Directory, and standard network troubleshooting
Familiarity with patch management, ticketing systems, and OS update processes
Basic understanding of networking concepts including VLANs, IP addressing, and DNS/DHCP
CompTIA Network+ (required or must obtain within 90 days of start)
CompTIA Security+ (required or must obtain within 90 days of start)

Nice To Haves

Experience in a government IT environment or with federal security compliance requirements
Familiarity with vulnerability scanning tools (e.g., Tenable/Nessus)
Experience with Cisco switches, firewalls, or wireless access point administration
Cisco Certified Field Technician or equivalent entry-level Cisco certification

Responsibilities

Manage help desk intake, ticket tracking, resolution, and escalation in accordance with established procedures
Assist users with network access issues including account unlocks, password resets, and onboarding support
Perform routine patching and OS updates for servers, workstations, and infrastructure devices in compliance with ATO requirements
Conduct trouble isolation, root cause analysis, and port clearance activities to maintain network performance
Assist with monitoring of network infrastructure including NAS, UPS, switches, wireless access points, and servers
Support quarterly and annual log audits, account reviews, and inventory maintenance activities
Notify stakeholders of outages and service disruptions via email and Microsoft Teams
Assist with documentation updates including VLAN assignments, IP address records, and system diagrams
Support vulnerability scanning and remediation activities under the direction of senior team members
Respond to zero-day threat mitigations within required timeframes as directed