Credit Union Network Engineer I

University of Southern California•Los Angeles, CA

About The Position

USC Credit Union is looking for an experienced Network Engineer I to support the stability, security, and performance of our network infrastructure. The Network Engineer I will install, monitor, maintain, support, and optimize network hardware, software, systems, and communication links to help ensure reliable connectivity and day-to-day operations. This position will assist with troubleshooting network issues, maintaining network infrastructure, and supporting technology solutions that contribute to efficient operations and positive member and employee experiences.

Requirements

Bachelor’s degree in information technology, computer science, network engineering, or a related field.
Two or more years of related network engineering or network administration experience.
Current network or server certification.
Experience monitoring network performance and troubleshooting hardware, software, and connectivity issues.
Experience supporting and maintaining network infrastructure and working with third-party technology vendors.
Basic knowledge and direct experience in the area of local and wide area networking, communications, and related hardware and software.
Basic understanding of information technology concepts for voice and data systems.
Strong analytical abilities.

Responsibilities

Install, monitor, maintain, support, and optimize network hardware, software, systems, and communication links.
Monitor and analyze network performance, assist with performance tuning, and troubleshoot network hardware and software issues.
Implement and maintain network infrastructure, including routers, gateways, remote access servers, domain services, security firewalls, application and device servers, and Internet/Intranet connections.
Assist with the design and deployment of local area networks (LANs), wide area networks (WANs), and wireless networks, including servers, routers, hubs, switches, UPSs, and other related hardware.
Assist with identifying, assessing, and developing requirements for new and existing network infrastructure.
Work with vendors to troubleshoot network-related issues and implement solutions.
Create and maintain network documentation, including network configurations, network maps, processes, and service records.
Assist with maintaining policies, procedures, training plans, and documentation related to network administration, usage, and disaster recovery.
Assist with evaluating and recommending new hardware, software, and communication products for network compatibility and business needs.
Test new third-party hardware and software and stay informed of emerging technologies and industry developments.

Benefits

Medical through USC Network
Dental
Vision
Dependent Care and Health Care Flexible Spending Accounts (FSAs)
Retirement with up to 10% employer contributions
Tuition reimbursement
Paid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury duty
Life and voluntary insurance benefits
WorkWell Center that provides programs, resources, and services to benefits-eligible staff and their dependents, that help them thrive in all areas of work-life wellness
Other generous perks and discounts