Network Engineer Associate
About The Position
The Network Engineer Associate provides IT infrastructure engineering support for data center and infrastructure upgrades, changes, troubleshooting, relocation and migrations specializing in vendors solutions. This role involves assisting with the configuration, deployment, and documentation of customer network solutions, supporting post-sales customer engagements, and performing day-to-day operational tasks. The associate will also be responsible for organizing and updating procedural documentation, staging and configuring project materials, and performing basic troubleshooting of network and wireless issues. Additionally, the role supports customer change management activities and may require occasional travel.
Requirements
- Foundational knowledge of networking concepts, including LAN/WAN, routing, switching, and wireless networking
- Basic hands-on experience or academic exposure to enterprise networking technologies (Cisco, HPE/Aruba, or similar)
- Entry-level familiarity with routers, switches, and wireless controllers (through coursework, labs, internships, or on-the-job training)
- Understanding of IP addressing, VLAN concepts, and basic network troubleshooting
- Experience with basic documentation tools, including Excel spreadsheets and written procedures
- Strong written and verbal communication skills
- Ability to manage tasks across multiple projects in a structured, organized manner
- Willingness to learn and adapt in a fast-paced technical environment
Nice To Haves
- Internship or early-career experience in a networking, IT support, or infrastructure role
- Familiarity with asset management, inventory tracking, or change management processes
- Exposure to network monitoring, ticketing, or alerting systems
- Basic understanding of network security concepts such as firewalls or VPNs
- CCNA certification (active or in progress)
- Interest in developing a long-term career in networking or infrastructure services
Responsibilities
- Assist with the configuration, deployment, and documentation of customer network solutions following company best practices
- Support post-sales customer engagements under the guidance of senior network engineers
- Perform day-to-day operational tasks including equipment inventory, asset tracking, and maintaining Excel-based asset workbooks
- Organize, create, and update procedural documentation and technical instructions
- Work with technical teams to help stage, configure, and inventory project materials
- Assist in delivering network and wireless deployments to meet customer expectations
- Perform basic troubleshooting of network, wireless, and RMA-related issues; escalate complex issues as needed
- Assist in gathering and documenting customer network requirements
- Support the development of implementation plans and change documentation
- Participate in multiple projects concurrently while maintaining accurate documentation and task tracking
- Assist with vendor support cases and RMA processes, including troubleshooting coordination and follow-ups with Cisco TAC and other vendors
- Participate in special projects and scheduled deployments
- Support customer change management activities, including coordination and documentation
- Maintain availability for deployments or support needs that may require timely responsiveness
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
