Associate Network Engineer - Routing/Switching - CCNA/Network+

Extreme Networks • San Jose, CA

3d • Onsite

About The Position

As part of the IT Network Operations team, you will have the opportunity to work across a broad scope of network technologies and IT solutions, responsible for the operations and support of a global network infrastructure. You will wear a multitude of hats on any given day; this role provides exposure to a wide array of network technologies and vendor solutions, making it a great opportunity to expand your skill set. We believe in maintaining a healthy work-life balance while empowering our team to deliver exceptional service. Your primary responsibilities include end-user support, lifecycle management for network hardware and software, and troubleshooting first and second-level network issues. Working closely with cross-functional teams, you will help optimize our network infrastructure to ensure a stable, secure, and high-performing environment.

Requirements

• Associate college diploma in computer science, Information Technology or a related field; or 1+ years of equivalent and proven experience in network support, administration or engineering.
• Hands on experience with networking devices.
• Experience with packet-level troubleshooting (e.g., Wireshark, Tcpdump, Ping and Trace tools, Syslog, IPerf, SNMP, NMAP).
• Strong analytical and solution-oriented mindset.
• Ability to work both within a collaborative team environment as well as taking initiative as an independent self-starter.

Nice To Haves

• Relevant certifications (e.g., Network+, CCNA) are a strong advantage.

Responsibilities

• Support and maintain user and server networks, including wired and wireless LANs, VPNs, SD-WANs, remote access, dynamic routing and switching, firewalls, and load balancers.
• Troubleshoot, monitor, and ensure adherence to IT security standards for network infrastructure.
• Report and monitor key performance indicators (KPIs).
• Maintain network documentation and manage changes through change management processes in ServiceNow following ITIL best practices
• Network support, management and monitoring using our portfolio of tools, e.g., NetBox, Cacti, Wireshark, ExtremeCloud IQ and Extreme Site Engine, Nagios/Grafana and Extreme AI Expert
• Support incident management and be on call as needed.
• Collaborate closely with IT infrastructure, IT security, IT architecture, and application management teams on consulting and troubleshooting tasks.

Benefits

• Hands-on experience with a variety of technologies, including Firewalls, Switches, Routers, Wireless Access Points (AP), and troubleshooting tools
• Opportunities to grow your expertise in Zero Trust Network Access (ZTNA) and next-generation networking solutions.
• A team-oriented environment where collaboration and professional development are encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree