Network Engineer Associate, FT, Days

Prisma Health•Greenville, SC

17h

About The Position

Supports the management, maintenance, and troubleshooting of Prisma Health’s network infrastructure. Assists with implementing and optimizing network systems, resolving network issues, and maintaining a reliable and secure network environment. Works with senior network engineers and IT teams to provide technical support and help ensure smooth network operations. This is a non-management position reporting to a supervisor, manager, director, or executive. The role is based at Greenville Memorial Hospital in the ITS Network Services department and is scheduled for day shift. The employee participates in an on-call rotation and may be needed onsite or remotely during scheduled or unscheduled maintenance and outages.

Requirements

Bachelor’s degree in a related field of study, or an equivalent combination of work and academic experience.
No experience is required.
A valid driver’s license, an acceptable motor vehicle record, and proof of auto insurance.
Basic knowledge of at least two network technologies listed in the posting, such as routing, switching, ACI, VPN, firewalls, DNS, DHCP, load balancers, wireless, identity services, intrusion detection, authentication systems, data center technologies, packet capture and analysis, IPv4 and IPv6, unified communications, or VoIP.
Understanding of networking protocols such as TCP/IP, DNS, DHCP, and HTTP.
Understanding of the network OSI model, IP addressing, and cabling standards.
Familiarity with networking hardware such as routers, switches, and firewalls.
Knowledge of network monitoring and diagnostic tools such as Wireshark, ping, and traceroute.
Understanding of wireless networking concepts and technologies.
Attention to detail and organizational skills.
Communication and interpersonal skills, including the ability to collaborate with cross-functional teams and explain technical concepts to non-technical stakeholders.
Analytical and troubleshooting skills.
Ability to prioritize tasks and manage multiple projects simultaneously.

Nice To Haves

Two years of network experience, including network infrastructure familiarity with routing, switching, wireless, and security systems.
Network+ certification.
Cisco Certified Support Technician (CCST) certification.
Packet analysis skills, including the ability to troubleshoot complex network issues using network protocol analyzers.
In lieu of the stated education and experience requirements, an equivalent combination may be considered, such as a high school diploma and four years of experience, or an associate degree and two years of experience.

Responsibilities

Assist with installing, configuring, and managing network equipment, including routers, switches, and firewalls.
Set up and configure network devices to support connectivity and performance.
Provide day-to-day network support and troubleshoot connectivity issues, network failures, and performance problems.
Diagnose and resolve hardware and software issues affecting network performance.
Implement basic network security protocols and help maintain network security standards.
Work with senior network engineers and IT staff on larger projects and network upgrades.
Collaborate with cross-functional teams to integrate network solutions with other systems.
Document network configurations, changes, and updates clearly.
Be available onsite or remotely during scheduled or unscheduled network maintenance and outages to assist with implementations, upgrades, or problem resolution.
Participate in an on-call rotation.
Perform other duties as assigned.