Network Engineer 2

IGT, a Nevada Corporation • Reno, NV

13d

About The Position

The Network Engineer II supports critical Class III Wide Area Progressive (WAP) gaming infrastructure across production, laboratory, datacenter, and customer environments. The role provides hands-on engineering support for system deployment, configuration, validation, operational readiness, incident management, and ongoing infrastructure maintenance.

The position helps ensure the stability, performance, compliance, and availability of revenue-generating gaming systems supporting approximately 500 customer locations across multiple jurisdictions and datacenter environments. It combines network engineering expertise, datacenter operations, troubleshooting, and cross-functional collaboration.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; equivalent experience is considered.
• At least 3 years of experience in network engineering, infrastructure support, or systems administration.
• Experience supporting enterprise network environments, datacenters, and mission-critical systems.
• Strong understanding of TCP/IP networking.
• Strong understanding of routing and switching technologies.
• Strong understanding of firewalls and network security.
• Strong understanding of VLANs, VPNs, and network segmentation.
• Strong understanding of Windows and/or Linux server environments.
• Strong understanding of virtualization technologies.
• Experience troubleshooting complex infrastructure and network issues.
• Ability to work effectively in fast-paced operational environments.
• Strong analytical, organizational, and communication skills.

Nice To Haves

• Experience supporting regulated industries such as gaming, financial services, healthcare, or similar environments.
• Experience with datacenter operations and server infrastructure.
• Familiarity with monitoring, logging, and incident management tools.
• Knowledge of compliance, audit, and certification processes.
• Relevant certifications such as CCNA/CCNP, Network+, VMware certifications, or Microsoft certifications.

Responsibilities

• Design, configure, maintain, and support network infrastructure for Class III gaming systems.
• Administer physical and virtual server environments across laboratory, datacenter, and production-adjacent environments.
• Monitor system health, network performance, availability, and capacity utilization.
• Troubleshoot and resolve complex network, infrastructure, connectivity, and performance issues.
• Support disaster recovery, business continuity, and operational readiness activities.
• Build, configure, validate, and test gaming infrastructure and related network components.
• Prepare systems and equipment for customer deployments, installations, and shipment readiness.
• Support certification, compliance testing, and jurisdictional approval activities.
• Ensure environments meet technical, operational, and regulatory requirements before production release.
• Participate in operational support for revenue-generating production systems.
• Respond to critical incidents, production outages, escalations, and customer-impacting issues.
• Perform root cause analysis and implement corrective and preventive actions.
• Collaborate with Operations, Development, and Customer Support teams to restore services and minimize business impact.
• Partner with Engineering, Field Services, Operations, Compliance, Product Development, and customer teams.
• Support infrastructure readiness for platform migrations, system consolidations, and strategic initiatives.
• Provide technical guidance and documentation to support knowledge sharing and operational continuity.
• Contribute to process improvements and operational efficiencies.
• Maintain infrastructure in accordance with gaming regulatory requirements, audit standards, and licensing obligations.
• Support jurisdictional readiness activities and certification efforts.
• Maintain accurate documentation of network designs, configurations, and operational procedures.

Benefits

• 401(k) savings plan with company contributions, subject to eligibility requirements.
• Medical insurance, subject to eligibility requirements.
• Dental insurance, subject to eligibility requirements.
• Vision insurance, subject to eligibility requirements.
• Life and disability coverage.
• Paid time off.
• Tuition reimbursement.
• Wellness programs, subject to eligibility requirements.
• Depending on the role, employees may be eligible for bonus or commission opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level