Network Engagement Team Associate

Fulfill NJ•Neptune, NJ

6d•Hybrid

About The Position

Fulfill’s Network Engagement Team (NET) collaborates with nearly 300 partner agencies and programs to provide emergency food assistance to the community. This role supports the coordination of agency partnerships, engagement initiatives, capacity-building efforts, compliance reporting, and routine office operations.

Requirements

At least two years of experience working at a nonprofit and/or experience working with government programs.
Intermediate knowledge of Microsoft Office 365 (Teams, Word, Excel, Power Point, Outlook).
Prior database experience or proven ability to gain proficiency in database applications within 90 days.
Proven ability to work on multiple tasks simultaneously while maintaining accuracy and timeliness.
Strong interpersonal skills and ability to resolve challenges proactively and effectively.
Strong attention to detail.
Exceptional organization and communication skills.
Valid driver’s license and reliable transportation is required for work at other locations.

Responsibilities

Assist with reporting for government programs, including The Emergency Food Assistance Program (TEFAP) and Commodity Supplemental Food Program (CSFP), ensuring accuracy, timely issue resolution, and performing monthly allocations of government commodities.
Oversee the Client Management Tool (CMT) online portal utilized by agency partners.
Build and maintain strong, collaborative relationships with partner agencies and community programs to support food distribution efforts.
Coordinate communication with network partners, providing timely updates, resources, and assistance as needed.
Assist in planning and executing partner engagement initiatives, including training, meetings, and capacity-building activities.
Monitor partner agency compliance with food safety, reporting, and distribution guidelines; assist in conducting site visits and evaluations.
Support the collection, review, and submission of partner agency reports to ensure accurate data tracking and compliance.
Serve as a primary point of contact for partner inquiries, providing excellent customer service and problem-solving support.
Assist in the coordination of new partner onboarding, including documentation, training, and system setup.
Collaborate with internal teams to address partner needs, resolve challenges, and support network growth and sustainability.
Maintain accurate records of partner agency interactions, documentation, and compliance status in designated databases.
Perform general administrative tasks such as scheduling, data entry, report preparation, and file management to support daily operations.
Performs other assignments as required