Network Director

Devoted HealthWaltham, MA

About The Position

As the Network Performance Director, you will establish and execute the strategic direction for provider performance across a significant region or multiple markets. Your primary accountability is to achieve sustained improvements in cost, quality, and access by leveraging strong leadership, influencing provider strategy, and driving critical, enterprise-level performance initiatives. This is a senior leadership position where you will lead and mentor a team of Network Performance Managers and Senior Network Performance Managers, fostering consistent execution and elevating team capabilities. You will act as a vital strategic partner to executive leadership and external provider organizations. Success in this role requires influencing performance outcomes through deep provider engagement, strategic contracting, and data-driven insights. The ideal candidate is a highly experienced leader who possesses advanced business acumen, a strong executive presence, and the proven ability to translate complex analytics into scalable strategies that deliver measurable results across the organization.

Requirements

  • Minimum of 10 years of experience in provider performance, network management, or provider contracting.
  • Minimum of 5 years of leadership experience managing high-performing teams.
  • Demonstrated success driving large-scale provider performance improvement across cost and quality metrics.
  • Deep experience working with health systems, physician groups, and complex provider organizations.
  • Advanced analytical capabilities with a track record of translating data into enterprise-level strategies.
  • Proven ability to influence executive stakeholders internally and externally.
  • Strong business acumen, including expertise in payer economics, provider incentives, and market dynamics.
  • Demonstrated history of successfully executing large-scale initiatives to improve provider performance across key cost and quality metrics.
  • Proven capacity to influence and negotiate with executive-level stakeholders, both within the organization and externally.
  • Strong understanding of business fundamentals, including expertise in payer economics, provider incentive models, and broader market dynamics.
  • Proficiency in Google Workspace or Microsoft Office Suite.
  • Strong written and oral communication skills.

Nice To Haves

  • Experience in Medicare Advantage or government-sponsored healthcare programs.
  • Deep knowledge of CMS STAR measures and value-based care models.
  • Experience leading multi-market or regional provider performance strategies.
  • Advanced degree (MBA, MHA, MPH, or related field).
  • Background in clinical operations, population health, or healthcare delivery.

Responsibilities

  • Define and lead the provider performance strategy across assigned markets or regions.
  • Establish performance targets and ensure accountability for cost, quality, and access outcomes.
  • Identify enterprise-level opportunities to improve provider performance and drive scalable solutions.
  • Align market-level strategies with broader organizational goals and growth initiatives.
  • Build and maintain executive-level relationships with key health systems, provider groups, and strategic partners.
  • Serve as a senior escalation point for complex provider performance issues and negotiations.
  • Lead high-level performance reviews and Joint Operating Committees (JOCs) with major provider partners.
  • Influence provider strategy and behavior to align with organizational performance objectives.
  • Lead, coach, and develop a team of Network Performance Managers and Senior Network Performance Managers.
  • Establish clear performance expectations and foster a culture of accountability and continuous improvement.
  • Build organizational capability in provider performance, analytics, and strategic execution.
  • Drive consistency in performance management practices across markets.
  • Owns outcomes and drives measurable improvements in cost, quality, and access.
  • Oversee the use of advanced analytics to identify trends, risks, and opportunities across markets, leveraging AI-driven prompts with a strong emphasis on advanced AI tools.
  • Drive large-scale performance improvement initiatives, including cost containment and quality enhancement programs.
  • Ensure consistent use of data to inform decision-making and track performance outcomes.
  • Champion innovation in performance models, including value-based and risk-based arrangements.
  • Provide strategic oversight of provider contracting to ensure alignment with performance goals.
  • Guide development of value-based arrangements that incentivize quality and cost efficiency.
  • Partner with Finance and Actuarial teams to evaluate financial performance and optimize network economics.
  • Ensure all provider performance activities meet regulatory, contractual, and compliance requirements.
  • Oversee risk identification and mitigation strategies across markets.
  • Maintain executive visibility into compliance, performance risks, and corrective actions.
  • Partner with Clinical, Quality, Operations, and Finance leadership to drive integrated performance strategies.
  • Influence enterprise decision-making related to provider performance and network strategy.
  • Support market expansion, strategic planning, and organizational growth initiatives.
  • Represent provider performance in executive forums and strategic discussions.
  • Develops high-performing teams through coaching.

Benefits

  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....
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