Network Development Manager
Flexe•Seattle, WA
•$86,000 - $121,000•Hybrid
About The Position
Flexe is seeking a Network Development Manager to onboard new warehousing partners to the Flexe Network. This role will manage communications with new operators, ensuring a quality and timely onboarding experience, and capturing detailed attribute and capability data. The position will also contribute to improving onboarding and network maintenance functions. This is a temporary short-term contract with the potential for conversion to a full-time employee (FTE).
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- 3+ years experience in Supply Chain, ideally with specific 3PL Warehousing experience
- Knowledge of distribution and fulfillment warehouse operations required
- Ability to credibly interface with warehouse leaders on a tactical/operational level
- Excellent communication skills in a remote environment: leading video conferences and driving projects forward via email, as examples
- Proficiency in Office, principally Excel and PowerPoint or Google suite principally Sheets and Slides
- Must be authorized to work in the US without restriction. We will not be sponsoring visas for this role at this time
Nice To Haves
- Degrees in Supply Chain, Industrial Engineering preferred
- Experience with 3PL services agreements and procurement preferred
- Experience with CRM systems preferred
- Experience with WMS, ERP and TMS systems preferred
Responsibilities
- Lead Facilitator of Operator Onboarding: Utilize multiple communication methods to connect with operators interested in joining the network, explain the Flexe network model, vet operator capabilities, and guide them through onboarding activities.
- Ensure a positive onboarding experience for prospective operators.
- Facilitate execution of Flexe:operator legal agreements.
- Capture accurate account, contact and facility information during onboarding.
- Monitor engagement post-onboarding.
- Warehouse Portal - Engagement Driver & Launch Support: Contribute to drafting and delivering pre-launch and ongoing communications that drive awareness and understanding.
- Directly incentivize engagement with tools and population of attribute sets, while contributing to scalable incentives to drive this holistically.
- Act as trainer, and address any questions or concerns arising from use of the portal.
- Monitor & report on data completion, accuracy, and timeliness of updates within the portal.
- Deliver, and execute on, recommendations to improve operator experience and internal KPIs.
- Network Development & Support: Proactive engagements with a target set of 3PL operators, with the intent to gain buy-in and execute successful onboardings.
- Support of Network Development ‘sourcing’ activities, conducting supplemental sourcing as needed.
- Act as primary point of contact for general inquiries from network operators regarding Flexe, utilizing internal resources to deliver helpful responses.
- Develop general competencies with Flexe’s suite of proprietary and 3rd party tools.
- Contribute to improving artifacts, processes, and products tied to all job responsibilities.
- Referral Projects - Program Facilitation: Engage with internal teams and the network to advance referral projects, as needed.
- Utilize Flexe tools to drive visibility and speed of outcome for all parties.
Benefits
- This role is not eligible for benefits, however will be eligible in the event of FTE conversion.
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
