About The Position

Provide critical network operations support to AWS’s internal and external customers to diagnose, remediate and troubleshoot large-scale networking events· Support and maintain our next generation data-center networks. Deliver simple, sustainable and repeatable solutions and processes to mitigate complex issues. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction. Solve complex challenges on an unprecedented scale to allow for automated operations of the Amazon network.

Requirements

  • Master's degree or foreign equivalent degree in Electrical Engineering, Communications, Electronics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Electrical Engineering, Communications, Electronics, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience.
  • Must have one year of experience in the following skills: (1) experience with network analysis fundamentals and robust troubleshooting, including with network performance analysis; and (2) working with customers to diagnose problems and provide resolutions.

Nice To Haves

  • Please see job description and the position requirements above.

Responsibilities

  • Provide critical network operations support to AWS’s internal and external customers to diagnose, remediate and troubleshoot large-scale networking events
  • Support and maintain our next generation data-center networks.
  • Deliver simple, sustainable and repeatable solutions and processes to mitigate complex issues.
  • Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
  • Solve complex challenges on an unprecedented scale to allow for automated operations of the Amazon network.
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