About The Position

Amazon is looking for a Network Deploy Technician to join their growing team within infrastructure operations. This role involves working with minimum supervision in a dynamic environment to drive the stability and sustainability of next-generation networks and assist in the development of innovative ways to automate and scale the network. The position's responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management. The technician will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. This role leverages experience supporting large scale, enterprise-class networks as well as network implementation and troubleshooting. The Network Deploy Technician will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Requirements

  • 1+ years of data center experience
  • High school or equivalent diploma

Nice To Haves

  • CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
  • Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
  • 1+ years of Linux operating systems experience

Responsibilities

  • Manage work and priorities through ticketing system and workflows to complete customer requests and projects
  • Collaboration with various stakeholders to remove project obstacles
  • Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
  • Up to 90% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
  • Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
  • Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
  • Participate in the migration, basic configuration and rollout of new or upgraded hardware
  • Moving and lifting computer equipment up to 40 lbs
  • Availability to work in an environment that operates 24/7

Benefits

  • EAP
  • Mental Health Support
  • Medical Advice Line
  • 401(k) matching
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