Network Contract Manager - Remote

UnitedHealth Group•Boston, MA

5d•$72,800 - $130,000•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Network Contract Managers develop the provider network, yielding a geographically competitive, broad access, stable network that achieves objectives for unit cost performance and trend management, and produces an affordable and predictable product for customers and business partners. They evaluate and negotiate contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls. Responsibilities also include establishing and maintaining solid business relationships and ensuring the network composition includes an appropriate distribution of provider specialties. If you are located in the tri-state area (NY, CT, NJ), you will have the flexibility to work remotely as you take on some tough challenges. In this role, you will need to be able to thrive in a demanding, intense, challenging environment. In addition, you will be driving some complex negotiations while striving to ensure accuracy. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

2+ years of experience in a network management-related role, such as contracting or provider services
Experience utilizing financial models and / or financial analysis for the purpose of negotiating rates with providers or meeting other business needs
Experience in performing network adequacy analysis
Knowledge of Medicaid and/or Medicare
Intermediate level of knowledge of claims processing systems and guidelines
Proven excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
Driver’s License and access to reliable transportation

Nice To Haves

Experience in Payment Appendix and fee schedule development
Behavioral Health provider experience
Facility/Hospital contracting experience
Knowledge of the Northeast market
Proven sound people skills, establishing rapport and working well with others
Proven sound customer service skills

Responsibilities

Manage unit cost budgets, target setting, performance reporting and associated financial models with High Profile Providers (large hospitals and health systems)
Guide development of geographically competitive, broad access, stable networks that achieve objectives for unit cost performance and trend management
Evaluate and negotiate contracts, reimbursement methodologies, and rates in compliance with company templates, reimbursement structure standards, and other key process controls
Manage unit cost, target parameters, performance reporting and associated financial models
Ensure that network composition includes an appropriate distribution of provider and specialties and overall recruitment and contracting to ensure network adequacy
Collaborate with internal contacts to implement regulatory requirements impacting provider contracts (state specific changes to state published rates, coding, new services, and requirements)
Maintain existing network contracts and any contracting events that occur during the term of the agreement while generating savings opportunities for affordability initiatives
Coordinate high profile negotiations, build and nature trusted relationships with providers and internal state holders
Engage facility and hospital providers and any internal resources to resolve issues related to contract administration
Provide explanations and information for others on difficult issues