Network Company President - Wellness Retail - Los Angeles

Teamshares•Los Angeles, CA

7d•Onsite

About The Position

Teamshares is seeking a President to lead a longstanding, highly respected specialty retailer in the Greater Los Angeles area. This business is known for its authentic, high-quality health and wellness products and specialty foods, offering product expertise, consistent quality, and personal service through its retail operations, an e-commerce channel, and wholesale relationships. The company is growing, with strong operations, loyal customers, an experienced team, and deep community roots. The ideal candidate is a hands-on leader with experience in specialty retail, consumer products, or food and wellness distribution, comfortable managing a P&L and partnering with a controller. Fluency in Mandarin and English is required, with Cantonese being a strong plus. The first year will focus on stability and continuity during the transition to employee ownership, with the exiting owner providing support. This role requires a visible and engaged presence in the community, with customers and partners. It is a full-time, onsite position, five days a week.

Requirements

Fluency in Mandarin and English is required.
Proven track record leading a retail business across in-store, e-commerce, and/or wholesale channels, including coaching, motivating, and retaining a team.
Meaningful experience growing an online sales channel, including site merchandising, digital marketing, and order fulfillment.
Experience managing wholesale or B2B accounts.
Experience with purchasing, pricing, inventory management, and vendor negotiation.
A solid working understanding of a P&L, gross margin, discounting, and inventory, and the ability to partner effectively with a controller.
The judgment and temperament to lead a tenured team through change with care, building trust before making changes.
A genuine desire to be a visible, engaged leader in the local community.
Ability to communicate effectively, solve problems, and foster constructive collaboration with all employees.
Demonstrated people leadership abilities with strong interpersonal and communication skills and a low-ego, collaborative approach.
An entrepreneurial spirit with a desire to build, innovate, and operate hands-on in a transformative environment.
Proven project management skills coupled with a humble, hands-on, get-it-done attitude.
Strong analytical skills to oversee company financials and develop effective strategies for sustainable growth.
Willingness to explore new ideas, learn from mistakes, and innovate continuously.
Ability to partner with stakeholders to establish a clear vision, define measurable KPIs, and develop strategies to achieve financial goals.
Equally adept at thinking creatively and critically, with a natural bias toward action.

Nice To Haves

Cantonese is a strong plus.
Experience in specialty food, health and wellness, or consumer products is a strong plus.
Familiarity with importing and international sourcing is a strong plus.

Responsibilities

Serve as President of a longstanding, community-rooted specialty retailer, owning full P&L responsibility, business strategy, and operations.
Determine and be responsible for all business strategy, operations, and P&L management.
Lead and develop the team across retail, fulfillment, and wholesale functions, supporting top performers, coaching, and retaining high-touch service.
Own merchandising, purchasing, pricing, inventory, and supplier partnerships (domestic and international) to keep the assortment authentic, differentiated, and profitable across all channels.
Drive revenue growth through marketing, customer loyalty, e-commerce expansion, and new wholesale account development.
Develop and execute repeatable business processes to achieve key business results, establishing and tracking operational metrics and financial outcomes.
Collaborate with Teamshares staff and financial partners on managing expenses, capital purchases, and growth initiatives.
Serve as a steady operational leader during the transition to the Teamshares employee ownership model, maintaining continuity and building a foundation for growth.
Act as a growth leader, working with employee owners to improve operations and expand revenue opportunities.
Manage HR responsibilities, including staff disputes, performance evaluations, job reviews, raises, and bonuses.
Invest in the local community through civic organizations, events, and philanthropy, building strong relationships with customers, vendors, and mission-aligned organizations.
Collaborate with Teamshares and fellow shareholders during the transition to employee ownership, fostering an owner's mindset and a positive company culture.