Network & Cloud Infrastructure Engineer
About The Position
The Network & Cloud Infrastructure Engineer configures, maintains, and troubleshoots enterprise LAN, WAN, Wi-Fi, VPN, and cloud-based network environments. The role proactively monitors network performance, availability, and security events; performs root cause analysis and resolves complex incidents and outages; and helps lead incident response, escalation management, and service restoration. The engineer plans and implements network changes, upgrades, and capacity initiatives, and administers infrastructure such as firewalls, routers, switches, and load balancers. The role also maintains network documentation, standards, diagrams, and operating procedures; communicates technical information to varied audiences; collaborates with Cybersecurity and Infrastructure teams on security controls and best practices; and manages vendors, service providers, contracts, and escalations. Participation in on-call rotations and oversight of after-hours maintenance are required as needed. Occasional travel to company sites and vendor locations may be required.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered instead.
- At least 4 years of progressive IT experience in network operations or service delivery management roles.
- Proven experience in enterprise network administration or network management.
- Strong working knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
- Expertise in Cisco, Infoblox, and Microsoft Azure environments.
- Hands-on experience with network hardware, including routers, switches, and firewalls.
- Troubleshooting and root cause analysis skills in complex enterprise network environments.
- Experience using network monitoring, performance, and diagnostic tools.
- Strong problem-solving, analytical, and decision-making capabilities.
- Strong communication, collaboration, and leadership skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Ability to travel occasionally to company sites and vendor locations.
Nice To Haves
- Professional certifications such as CCNA, CCNP, or CompTIA Network+, or equivalent.
Responsibilities
- Configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and cloud-based network environments.
- Monitor network performance, availability, and security events to support optimal uptime.
- Perform root cause analysis and lead hands-on resolution of complex network incidents and outages.
- Participate in incident response, escalation management, and service restoration.
- Plan and implement network changes, upgrades, and capacity-planning initiatives.
- Administer network infrastructure, including firewalls, routers, switches, and load balancers.
- Develop, maintain, and enforce network documentation, standards, diagrams, and operational procedures.
- Communicate technical information to technical and nontechnical personnel.
- Collaborate with Cybersecurity and Infrastructure teams to implement and maintain security controls and best practices.
- Manage network vendors, service providers, contracts, and escalations.
- Participate in on-call rotations and oversee after-hours maintenance as required.
Benefits
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off (PTO) and holidays.
- Ongoing training and professional development opportunities.
- Opportunity to grow within a fast-paced, dynamic company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
