Network Cabling Technician

GD Information Technology•San Antonio, TX

13h•Onsite

About The Position

Transform technology into opportunity as a Network Cabling Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. This role provides installation, maintenance, and troubleshooting support for voice, video, and/or data communications networks. The technician will be responsible for plant cabling, including design, installation, testing, and configuration of telecommunications distribution systems. This includes internal cabling, copper and fiber wiring, grounding systems, fiber inner ducts, fiber systems, and Protected Distribution Systems. Any changes to plant cabling after installation must be annotated in the appropriate infrastructure diagrams. The technician will monitor and respond to hardware and software problems using various testing tools and techniques, and will install and configure network hardware and software, providing network troubleshooting and support. Maintaining current knowledge of relevant technology and participating in special projects are also key aspects of this role. The position involves providing support to various information systems such as JWICS, NIPRNet, SIPRNet, NSANet, and Tier networks. Support extends to secure and non-secure voice systems (including VoIP, end instruments, distribution systems, outlets, encryption devices, signaling parameters, feature capabilities, conference capabilities, and trunk interfaces), secure and non-secure data systems (including IP equipment, Network Management equipment, Switching Systems, ISDN Systems, Channel Service Units, Digital Service Units, Cryptographic equipment, and patch facilities), and secure and non-secure transmission systems (including fiber optic media, media converters, copper media, and cryptographic equipment). Additionally, the role requires installation, configuration, and sustainment support for VTC Systems/Suites, Conference Room Systems, and Public Address Systems. Telecommunications construction support is also a component, including design support, establishing communication rooms, renovation of distribution support, and modification of secure facilities in accordance with DIA and DoW directives, adhering to industry practices like TIA, ITIL, BICSI, National Electric Code, and ISO 9000. This work involves incidental modification related to telecommunications installation projects with minimal real property modification. Network troubleshooting expertise is required to identify and resolve network component and configuration issues, providing recommendations and fixes. Problem analysis and resolution must align with network service level agreements, escalating issues as needed and utilizing the Government priority matrix for service requests.

Requirements

3+ years of related experience
H.S. Diploma/GED Required
Requires CompTIA Security+ Certification
US Citizenship Required
Top Secret/SCI Clearance

Nice To Haves

Network Communications
Network Infrastructures
Networks
Network Technology
Conform to the following industry practices; Telecommunications Industry Association (TIA), Information Technology Infrastructure Library (ITIL), Building Industry Consulting Service International (BICSI), National Electric Code, and International Organization of Standardization (ISO 9000).

Responsibilities

Provides installation, maintenance and troubleshooting support of voice, video, and/or data communications networks.
Plant Cabling – Design, install, test, and configure telecommunications distribution systems to include, but not limited to, internal cabling, copper and fiber wiring, grounding systems, fiber inner ducts, fiber systems, and Protected Distribution Systems.
After completion of installation, any changes to plant cabling shall be annotated in the appropriate infrastructure diagrams.
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Installs and configures network hardware and software.
Provides network troubleshooting and support.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required.
Information Systems Support - Provide support to the following information systems, to include but not limited to, JWICS, NIPRNet, SIPRNet, NSANet, and Tier networks.
Voice systems – Provide support for secure and non-secure voice systems, which include VoIP system and end instruments, distribution systems, outlets, encryption devices, signaling parameters (e.g. TDM, VoIP, Session Initiated Protocol (SIP), H.323 signaling protocol, etc), feature capabilities, conference capabilities, and trunk interfaces with variety of protocols.
Data systems – Support secure and non-secure data systems, such as Internet Protocol (IP) equipment, Network Management equipment, Switching Systems, Integrated Services Digital Network (ISDN) Systems, Channel Service Units, Digital Service Units, Cryptographic equipment and patch facilities.
Transmission Systems – Maintain and support secure and non-secure transmission systems, such as fiber optic media, media convertors, copper media, and cryptographic equipment.
Video and Public Address Systems – Installation, configuration, and sustainment support for VTC Systems/Suites, Conference Room Systems, and Public Address Systems.
Telecommunications Construction Support - Provide telecommunications construction support to include, but not limited to; design support, establishing communication rooms, renovation of distribution support, modification of secure facilities to accommodate telecommunication support in accordance with Defense Intelligence Agency (DIA) and DoW directives.
Conform to the following industry practices; Telecommunications Industry Association (TIA), Information Technology Infrastructure Library (ITIL), Building Industry Consulting Service International (BICSI), National Electric Code, and International Organization of Standardization (ISO 9000).
The buildings would include but not be limited to housing cryptographic, COMSEC/INFOSEC, IA, and Communication Systems.
This work is limited to incidental modification related to telecommunications installation projects and would involve minimal real property modification.
Network Troubleshooting – Provide troubleshooting expertise to determine network component and configuration issues.
Provide recommendations and fixes to restore full network operability.
Problem Analysis and Resolution - Analyze and resolve matters according to priorities and periods defined in the network service level agreements.
Escalate problems to appropriate organization or process when required.
Utilize Government priority matrix when providing the basis for responding to service requests (i.e. trouble tickets).

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available