Network Automation & Observability Engineer

Cynet Systems•Waltham, MA

About The Position

An experienced Network Engineer specializing in network tooling, automation, and observability is needed to support the continued development and modernization of network engineering capabilities. The role focuses on engineering, administering, integrating, and automating network management and observability platforms, including ThousandEyes, SolarWinds, Infoblox DDI, NetBrain, and ServiceNow. The engineer will work across network engineering and platform capabilities to improve observability, telemetry, automation, data quality, and operational insight. A key part of the role is developing integrations between network platforms using Python, scripting, and APIs, while applying modern NetDevOps and software delivery practices to network engineering. The role also supports the evolution of data-driven network operations and AIOps by using network telemetry and operational data to improve visibility, proactively identify issues, correlate events, and enable automated remediation. The position works with network engineering, architecture, operations, and platform teams to translate requirements into scalable engineering solutions, and contributes technical documentation, integration designs, automation standards, operational guidance, and reusable automation patterns.

Requirements

Strong Network Engineering background and solid understanding of enterprise LAN/WAN, routing, IP networking, DNS, DHCP, and network management concepts.
Strong hands-on Python and scripting experience, including developing network automation, tooling, or integration solutions.
Strong API and systems integration experience, particularly with REST APIs and integration between network management or enterprise platforms.
Strong experience with network monitoring, management, and observability in complex enterprise environments.
Hands-on experience with one or more of ThousandEyes, SolarWinds, Infoblox DDI, NetBrain, ServiceNow, Cisco Meraki, Cisco Catalyst Center, or Cisco ISE, and ability to work across and integrate a broader network tooling ecosystem.
Experience developing network configuration automation and repeatable automated engineering workflows.
Understanding of NetDevOps principles, including Git/source control, CI/CD, testing, and software engineering practices applied to network infrastructure.
Experience using network telemetry, operational data, APIs, and analytics to derive engineering and operational insights.
Understanding of data engineering concepts, including collection, transformation, normalization, and analysis of data from multiple systems.
Understanding of AI/AIOps concepts and their application to network monitoring, observability, event management, and operational automation.
Ability to troubleshoot across network, software, API, data, and tooling layers.
Experience working in large-scale, complex enterprise network environments.
Strong communication skills and ability to work effectively with network engineers, software/platform engineers, architects, and operational teams.

Nice To Haves

Advanced experience administering and integrating ThousandEyes, SolarWinds, Infoblox DDI, and/or NetBrain.
Experience developing ServiceNow integrations, particularly for network events, incidents, or configuration workflows.
Experience with infrastructure/network-as-code and automation frameworks.
Experience developing CI/CD pipelines for network configuration, automation, or tooling.
Experience with structured network data, telemetry, data engineering, analytics, or visualization.
Practical experience applying AI/ML or AIOps capabilities within network operations or observability.
Experience with cloud networking, APIs, and modern cloud-native tooling.
Experience with Git-based collaborative development and code review.
Cisco CCNP / CCIE certification.
Cisco DevNet/Automation Professional or Expert certification, or equivalent automation/software development certification.
Infoblox certifications.
SolarWinds or ThousandEyes platform certifications.
ServiceNow technical certifications.
Relevant Python, DevOps, cloud, or automation certifications.

Responsibilities

Engineer, operate, maintain, integrate, and enhance network tooling platforms, including ThousandEyes, SolarWinds, Infoblox DDI, NetBrain, and ServiceNow.
Develop integrations between network platforms, devices, supporting platforms, management tooling, and network services using REST APIs, Python, and scripting.
Develop network observability capabilities using monitoring, telemetry, performance, and operational data.
Design and implement network configuration automation and repeatable engineering workflows.
Develop reusable scripts, tooling, and automation to reduce manual engineering activity and improve consistency.
Apply NetDevOps and modern software delivery practices, including source control, versioning, testing, and CI/CD principles, to network engineering.
Extract, transform, and analyze data from network platforms and APIs to provide actionable engineering and operational insights.
Identify opportunities to apply AI and AIOps techniques to network operations, including event correlation, anomaly identification, automation, and onboarding or integrating AI Agents, Agent Skills, and Agent Workflows.
Integrate network tooling with operational workflows, including ServiceNow, to improve incident, event, and configuration processes.
Troubleshoot complex issues across network infrastructure, tooling, APIs, integrations, automation, and data.
Work with network engineering, architecture, operations, and platform teams to translate requirements into scalable engineering solutions.
Produce and maintain technical documentation, integration designs, automation standards, and operational guidance.
Contribute to engineering standards and reusable automation patterns across the Network Engineering function.