Network and Telecommunications Specialist 1/2 (02-3111)

State of Alaska • Fairbanks, AK

4d • Hybrid

About The Position

This position is open to Alaska Residents only. The Network and Telecommunications Specialist with the Department of Administration’s Office of Information Technology will play a key role in maintaining and improving essential statewide communication systems. The role involves designing and supporting connectivity by planning, implementing, and maintaining converged telecommunications voice and data networks that serve agencies across Alaska. It requires applying Cisco expertise to ensure reliable operation of routers, switches, and related systems, as well as maintaining network health through performance monitoring, troubleshooting, and ensuring the stability and security of the state’s network. The position also involves evaluating technology to assess new tools and solutions that best meet Alaska’s unique geographic and operational needs, and contributing to enhancing the quality and reliability of telecom services statewide.

Requirements

• Knowledge of methods, tools, and procedures for information systems/network security, including development of information security plans.
• Ability to encourage and facilitate cooperation, pride, trust, and group identity; foster commitment and team spirit; work with others to achieve goals.
• Knowledge of procedures for developing technical and operational support documentation.
• Competencies in Configuration Management: Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components.
• Competencies in Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
• Competencies in Network Management: Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals.
• Competencies in Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.
• Training in computer science, information technology, computer engineering, or a similar field or experience in monitoring networks, documenting network problems, and providing technical support to network users (for Specialist 1).
• Competencies in Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software (for Specialist 2).
• Competencies in Telecommunications: Knowledge of the concepts, principles, and theories of transmissions, broadcasting, switching, control, construction, or operation of telecommunications systems (for Specialist 2).
• Training in computer science, information technology, computer engineering, or a similar field and professional experience supporting and maintaining networks and installing routers, switches, firewalls, and network-related software (for Specialist 2).
• Must be an Alaska Resident.
• Must be prepared to provide a copy of a valid driver’s license at the time of interview.
• Must be prepared to provide three (3) professional references and current contact numbers, including two (2) current or former supervisors at the time of interview.
• Must be prepared to provide copies of two (2) most recent employment performance evaluations or letters of recommendation if evaluations are not available.
• Must be prepared to provide copies of academic transcripts (unofficial are okay) to verify minimum qualifications.
• Must be able to obtain a security clearance issued by the Department of Public Safety (DPS) to use APSIN.

Nice To Haves

• Experience with Cisco networking equipment.

Responsibilities

• Plan, implement, and maintain converged telecommunications voice and data networks.
• Ensure reliable operation of Cisco networking equipment, including routers and switches.
• Monitor network performance and troubleshoot issues.
• Ensure the stability and security of the state’s network.
• Assess new tools and solutions to meet Alaska’s unique geographic and operational needs.
• Contribute to enhancing the quality and reliability of telecom services statewide.

Benefits

• Retirement plans (with employer contributions)
• Health insurance for medical/dental/vision (with employer contributions)
• Group based insurance benefits such as term life, short/long-term disability, pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed