Network Analyst

Leidos•Huntsville, AL

2d•$59,150 - $106,925

About The Position

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability. (Group Profile/Link to Group page) - https://www.leidos.com/capabilities/digital-modernization Your Next Great Adventure Awaits! Please Note: This position is currently contingent upon customer approval. The selected candidate(s) will not begin work until funding and customer approval is received. Leidos seeks a Network Analyst to support NASA. The Network Operations Analyst will be responsible for the configuration, maintenance, and troubleshooting of Cisco, Juniper, and VitalQIP network devices.

Requirements

Cisco CCNA level certification or working knowledge with hands on experience.
Ability to work in a 24/7 operation, be scheduled to work off standard day shift.
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management or basic understanding of computer systems networks.
Be able to obtain a Public Trust clearance or higher-level security clearance.
Network monitoring and troubleshooting.
Implementation of network devices in a large enterprise environment.
US Citizenship is required and able to obtain at minimum Public Trust clearance.

Nice To Haves

Experience with Broadcom Spectrum, Remedy ticketing system, Cisco routing/switching, Juniper firewalls, Fortinet firewall management, Cisco wireless, Cisco ISE, Closed Network Authentication, Vital QIP and DDI.
Network monitoring and troubleshooting.
Implementation of network devices in a large enterprise environment.
Level 2 – Bachelors and 2 plus years of relevant experience.
Level 3 – Bachelors and 4 plus years of relevant experience.

Responsibilities

Responsible for overall network engineering support for a broad range of programs including LAN/WAN/Firewall operations.
Support level duties may include monitoring, installation, modification, testing and servicing of network equipment.
Works independently to achieve day-to-day objectives with significant impact on operational results or project deliverables.
Responsible for entire projects or processes within a technical area.
Implements technical solutions based on documented process and procedures.
Collaborates with internal experts, analyses network performance and impact on end-users.
Monitors network tools and dashboards to recognize network outages.
Communicates with internal and client project team members.
Escalates network problem to management, customers and vendors.
Monitor network events and element management failures in real-time on a 24x7x365 basis via network monitoring systems.
Respond to alarms in NMS and take appropriate action against/for them.
Proactively analyze alarms, provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information, identifying the fault condition and its impacts, isolating root causes, coordinating correction of fault situations regardless of the fault in the infrastructure.
Create and update tickets utilizing Remedy, create incidents for network anomalies and perform call outs all hours to ensure an analyst is aware of the situation you are reporting.
Must be able to think quickly and make the appropriate choice for the situation with little to no supervision.
Notify necessary points of contacts based on essential or heightened awareness networks, circuits, or location of incidents.