Network Analyst/ Network Engineer

Delaware Park Casino & Racing•Wilmington, DE

About The Position

This role is responsible for the overall health, performance, and availability of the network infrastructure, including switches, routers, firewalls, wireless, and related systems. The position involves configuring, maintaining, monitoring, and troubleshooting various network technologies, as well as supporting Microsoft Windows Server, virtualization, storage, and backup/recovery systems. The individual will research and troubleshoot network and infrastructure problems, assist with cybersecurity measures, maintain documentation, and perform routine diagnostics. Collaboration with third-party engineers and vendors, participation in infrastructure improvements, and providing technical assistance to other IT personnel are also key aspects of this role. The position requires participation in an on-call rotation and after-hours support, with a flexible schedule that may include weekends and holidays.

Requirements

  • Minimum three (3) years of experience in network, systems, or IT infrastructure roles.
  • Strong experience with Cisco LAN, WAN, and wireless technologies.
  • CCNA-level knowledge required.
  • Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, VPN, and network segmentation.
  • Experience with enterprise firewall and network security technologies.
  • Familiarity with Microsoft Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
  • Working knowledge of VMware vSphere and/or Hyper-V, enterprise storage, server hardware, and backup/recovery technologies.
  • Strong verbal and written communication skills required.
  • Participation in the on-call rotation and after-hours support is required.
  • Must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.

Nice To Haves

  • Nexus/NX-OS experience preferred.
  • Current CCNA certification preferred.
  • Cisco ASA and/or Firepower experience preferred.

Responsibilities

  • Responsible for the overall health, performance, and availability of network infrastructure, including switches, routers, firewalls, wireless, and related systems.
  • Configures, maintains, monitors, and troubleshoots LAN, WAN, VLAN, wireless, firewall, and VPN technologies.
  • Supports Microsoft Windows Server, virtualization, storage, backup/recovery, and related IT infrastructure systems.
  • Researches and troubleshoots network and infrastructure problems and determines the appropriate course of action for recovery, repair, or escalation.
  • Assists with cybersecurity configuration, monitoring, patching, access controls, and vulnerability remediation.
  • Maintains network and infrastructure monitoring tools, documentation, diagrams, inventories, and configuration records.
  • Performs routine diagnostics and preventive maintenance to identify potential deficiencies within the IT infrastructure.
  • Works with third-party engineers and vendors on troubleshooting, upgrades, implementations, and projects.
  • Participates in infrastructure improvements and capital projects and provides technical assistance to other IT personnel.
  • Performs other duties and responsibilities as assigned.
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