Network Administrator (WAN)

Abacus Technology•Sumter, SC

89d•Onsite

About The Position

Abacus Technology is seeking a Network Administrator to provide WAN Transport Operations support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB. The position is part of a 24/7/365 support environment and includes supporting, monitoring, troubleshooting, and optimizing WAN transport networks. The administrator provides technical support to deployed users, coordinates outage resolution, and may travel to CONUS or OCONUS sites for temporary duty (TDY) support.

Requirements

At least 3 years of experience in network support.
An associate degree in a related field; additional years of experience may substitute for degree requirements.
Security+ certification or an equivalent certification compliant with DoD 8570 IAT Level II.
CCNA certification.
ITIL Foundations certification, or the ability to obtain it within 60 days of hire.
Firewall administration experience.
Experience providing LAN/WAN enterprise support.
Experience and demonstrated understanding of Microsoft server installation, roles, Active Directory, storage, performance management, and maintenance.
Experience supporting DoD projects.
Strong communication skills and the ability to interact professionally across all organizational levels.
Ability to support a 24/7/365 environment, including occasional coverage outside the assigned shift and after-hours, weekend, or holiday support on a rotational basis.
Ability to travel to CONUS or OCONUS sites for TDY support.
U.S. citizenship and a current Secret clearance.
Must meet eligibility requirements for access to classified information and be subject to a U.S. government security investigation.

Responsibilities

Troubleshoot LAN/WAN protocols, including BGP, OSPF, and EIGRP, and develop solutions.
Configure, monitor, and troubleshoot the IP/MPLS backbone network.
Assist with installation and configuration of existing and new WAN transport systems as directed by USAFCENT/A6 leadership.
Develop standardized testing and cutover plans for new USAFCENT WAN equipment.
Establish testing and remote monitoring procedures to help ensure reliable WAN transport operations in theater.
Collect networking metrics remotely and locally to identify substandard network performance.
Analyze networking metrics and recognize subpar network performance.
Configure and troubleshoot QoS, including policing, shaping, and queuing.
Report documented system and network findings for analysis and trending of bandwidth and network security incidents.
Provide first-level technical support to deployed users and escalate complex problems as required.
Consult with and provide feedback to the government to optimize WAN transport networks.
Identify and evaluate the operational impact of outages.
Coordinate with external agencies to resolve outages as required by local policy.