Network Administrator (NetOps) - Tier 3

The Bison Group LLC•Honolulu, HI

4h•$140,000 - $160,000

About The Position

As a Tier 3 Network Operations Technician, you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC, NetOps Tier 2, and fellow NetOps Tier 3 technicians, you will execute break/fix activities, implement configuration changes, and diagnose routing and switching issues across the network environment. You will also design, engineer, and deploy network solutions of varying complexity to support customer requirements, enhance operational capabilities, and achieve mission objectives.

Requirements

IAT II.
CCNA.
Active TS/SCI with CI Poly, or TS/SCI security clearance with the ability to obtain a CI poly before starting.
Familiarity with both Cisco and Juniper network equipment.
Minimum education and experience: High School/GED plus 9 years; Associate degree plus 7 years; Bachelor's degree plus 5 years; Master's degree plus 3 years; or PhD plus 1 year.
Advanced knowledge of routing protocols, including OSPF and BGP.
Experience troubleshooting and supporting GRE tunnels, VPN technologies, and VRF implementations in enterprise network environments.
Experience configuring and troubleshooting HAIPEs and TACLANEs.

Responsibilities

Perform approved network changes, including port configurations, VLAN assignments, ACL implementations, route advertisements, and standards compliance activities.
Diagnose, analyze, and resolve complex network issues by identifying root causes and implementing effective solutions.
Execute network deployments, installations, upgrades, and technical refresh initiatives across geographically dispersed locations.
Work independently and collaboratively within small teams while requiring minimal supervision.
Design and implement network solutions, perform maintenance activities, and provide advanced troubleshooting support for production environments.
Lead investigations of complex technical problems, using detailed data collection, analysis, and troubleshooting methodologies to identify and resolve issues.
Apply creativity, innovation, and sound technical judgment to achieve customer objectives and operational requirements.
Troubleshoot and resolve issues involving routing protocols, including OSPF and BGP.
Troubleshoot and support GRE tunnels, VPN technologies, and VRF implementations in enterprise network environments.
Configure and troubleshoot HAIPEs and TACLANEs.