As a Tier 3 Network Operations Technician, you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC, NetOps Tier 2, and fellow NetOps Tier 3 technicians, you will execute break/fix activities, implement configuration changes, and diagnose routing and switching issues across the network environment. You will also design, engineer, and deploy network solutions of varying complexity to support customer requirements, enhance operational capabilities, and achieve mission objectives.
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Job Type
Full-time
Career Level
Senior
Education Level
High school or GED