Network Administrator

Yuasa Battery Inc•Muhlenberg Township, PA

About The Position

Responsible for maintaining computer networks and systems including software, mainframes, VPNS, routers, switches, and other physical hardware. Assist Manager in providing IT support to all members of the organization.

Requirements

Working knowledge of fundamental operations of relevant software, hardware and other equipment.
Experience researching, analyzing and interpreting automated system problems.
Related experience and training in troubleshooting and providing help desk support.
Organized and detail oriented.
Working knowledge of Microsoft Office Suite.
Able to work in a changing environment; must be able to promote suggestions to assist in the creation of an efficient workflow.
Accountability for performance.
Written and oral communication proficiency.
Must follow the environmental program and all safety rules.

Responsibilities

Responsible for helpdesk activities. Inform management of recurring problems.
Provide technical assistance related to computer systems, including installation of software, hardware, and peripheral components, such as monitors, keyboards, printers, scanners, and disk drives on user premises.
Manage onboarding and offboarding processes and coordinate with HR and Department Head to ensure proper deployment of new PC’s, proper training for new employees, employee accounts activation/deactivation, and the return of company IT equipment.
Diagnose technical issues to determine root cause and provide possible solutions. Inform Manager of complex issues as necessary and provide proposed solutions.
Review network, software, and application updates to ensure network performance and compliances.
Resolve technical issues with Local Area Networks and Wide Area networks and other systems.
Stay current with system information, changes and updates.
Research questions using available information resources and advise users on appropriate actions. Escalate to the Manager to ensure that issues are resolved timely.
Create and maintain detailed documents of the network architecture, configurations, and procedures.
Assist in reviewing and updating training materials and conducting IT training.
Assist is resolving ERP and Ignition issues as necessary.
Other reporting and duties as assigned.