Network Administrator

Peraton•Huntsville, AL

39d•$51,000 - $82,000•Onsite

About The Position

Peraton is seeking a Network Technician to join their team. The ideal candidate will support the FBI Enterprise Operations Center (EOC) Network Operation Center (NOC) Support Services program, providing IT Service Desk support. The NOC operates 24x7x365, supporting approximately 70,000 FBI accounts across 500+ locations globally. The role includes Tier 2 Network Performance Monitoring and Support, and Tier 2 System Administration Monitoring and Support. The NOC is crucial for the FBI’s IT Critical Incident Management (CIM) Program, supporting various critical incident response centers. This position is on-site full-time in Huntsville, AL.

Requirements

Bachelors Degree and 0 years of experience, an Associates Degree and 2 years of experience, or a High School diploma/equivalent and 4 years of experience
U.S. Citizenship required
Current Top Secret security clearance with the ability to obtain SCI eligibility and successfully complete a CI Polygraph, as required for contract compliance
Technical certifications such as: Network+, CCNA, CCNP, or other network related certifications

Nice To Haves

Experience supporting the FBI SCINet, FBINet, UNet, and/or the BlackNet transport network

Responsibilities

Provide continuous and proactive operational Tier 1/2 Network performance monitoring and support.
Support shift work that provides 24x7x365 network support to optimize and provide stable network performance.
Provide Tier 2 Network and Tier 2 Systems support primary functions for the CIM, SIOC, NC3, and Field Office Command Posts, among other critical incidents for all system services and network devices.
Assists in the implementation of enterprise networks and network components.
Supports threat assessment and security design and implementation.
Monitors network performance and executes maintenance and operations plans.
Supports the evaluation of components as part of the component selection process.
Assists in development of custom software or hardware network components.
Provides ongoing maintenance and support of hardware and software network components and applications.
Provides user and administrator training and conducts network component testing.
Track and manage all Tier 2 Network Services and Enterprise outages.
Provide operational support processes and requirements for network tools and provide proactive problem and incident management activities.
Conduct monitoring network to include the transport layer, from core nodes down to the individual end-nodes and support of all networks and network devices; and operational server monitoring for ITB enterprise servers and server hardware.
Provide monitoring and reporting on applications or user/sites causing peak load conditions, to include trending, bandwidth and high-level, traffic packet analysis (no content analysis), and remediation recommendations.
Identification, isolation, tracking, resolution, and documentation of network hardware or enterprise applications software problems, failures, or faults which may impede the end-user's ability to communicate effectively with other users, servers, or devices on the network.