Network Administrator (Journeyman)

Dutch Ridge Consulting Group•El Paso, TX
•Onsite

About The Position

The Journeyman Network Administrator monitors and supports enterprise network infrastructure stability, performance, and operations. The role focuses on initial triage, documentation, and escalation of network and systems issues while ensuring adherence to established operating procedures. The position is located in El Paso (Fort Bliss) and requires an active Secret clearance with the ability to obtain and hold DEA suitability. Shifts are outside standard business hours and may include overnights and weekends; multiple positions and shifts are available.

Requirements

  • Foundational knowledge of networking fundamentals, routing, switching, and WAN technologies.
  • Familiarity with enterprise network monitoring tools.
  • Ability to document actions clearly and follow escalation procedures.
  • Strong problem-solving skills and attention to detail.
  • Active Secret clearance with ability to obtain and hold DEA suitability.

Responsibilities

  • Monitor network stability and performance to ensure continual operations.
  • Perform initial triage and troubleshooting for network and systems issues; document actions and escalate as required.
  • Monitor Uninterruptible Power Supply (UPS) health and performance.
  • Monitor server health, event logs, and performance counters.
  • Follow System Operating Procedures (SOP) for all operational tasks.
  • Open, track, and follow up on service tickets with WAN circuit vendors.
  • Troubleshoot and assist in resolving Wide Area Network (WAN) issues.
  • Work with network infrastructure tools and equipment including Cisco, Juniper, and Forerunner.
  • Use network analysis tools such as Cisco Prime, SolarWinds, Identity Services Engine (ISE), Cisco Adaptive Security Device Manager (ASDM), ScienceLogic SL1, or comparable platforms.
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