As a Tier 2 Network Administrator, you will be challenged with enterprise support problems. You will coordinate with the Network Operations Center and other Operational staff to address break fix, configuration updates, schedule add moves and changes, and technology upgrades and installs for Network routers and switches. As an experienced Network team member, you are expected to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. You will support site survey and engineering designs data calls. You will support new/enhanced network implementation, installation, and technical refresh projects within a site or locale. You will work independently with some supervision. In remote locations, you must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations. Problems faced will be difficult, requiring detailed information gathering, analysis, and investigation. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. You will perform Network ticket resolution and support Network ticket closure across Network Operations staff.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED