Information Technology_USA - USA_Network Administrator

Real Soft•Jacksonville, FL

59d•Onsite

About The Position

This is an onsite Network Administrator position located in Columbus, OH, with a duration of 6 months. The role requires supporting Cisco Voice/VoIP environments and involves Cisco Unified Communications Manager (CUCM), Cisco voice infrastructure, dial plans, and telephony administration. Familiarity with Session Border Controllers (SBCs), particularly Oracle SBC, and experience supporting call recording platforms like NICE are important. The position also includes E911 administration and troubleshooting, familiarity with Cisco UCS environments, and a strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, SIP). Experience with Microsoft Teams Calling is preferred, along with strong troubleshooting, documentation, and communication skills. Due to federal compliance, only US Citizens or Green Card Holders are eligible for this role.

Requirements

3-9 years of experience supporting Cisco Voice/VoIP environments
Good experience with Cisco Unified Communications Manager (CUCM)
Understanding of Cisco voice infrastructure, dial plans, and telephony administration
Familiarity with Session Border Controllers (SBCs), preferably Oracle SBC
Experience supporting call recording platforms such as NICE
Knowledge of E911 administration and troubleshooting
Familiarity with Cisco UCS environments
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and SIP
Strong troubleshooting skills
Strong documentation skills
Strong communication skills
Must be a US Citizen or Green Card Holder