Network Administrator

The Center for Early Education•West Hollywood, CA

1d•Onsite

About The Position

Reporting to the Director of Technology, this role is part of the Tech Team and focuses on analyzing, designing, servicing, problem-solving, maintaining, monitoring, and managing network infrastructure, including voice and data asset protection. This is an in-person role where regular onsite attendance is essential for supporting daily operations, direct collaboration, responding to time-sensitive needs, and performing duties requiring physical presence at the school.

Requirements

Minimum 5 years of experience in network administration, preferably in an educational institution or similar environment.
Experience managing mid-scale networks with diverse user bases, including students, faculty, and administrative staff.
Ability to read, analyze, and interpret written documents, professional literature, and other material.
Ability to communicate effectively, verbally and in writing, with parents, students, and colleagues.
High comfort level and proficiency with technology as a communication tool.
Ability to use simple tools and machines, such as copiers and laminators.
Ability to use computers to write reports, compose letters and emails, create documents, and communicate with parents.
Ability to solve practical problems and apply common sense and good judgment in dealing with everyday and emergency situations.
Ability to interpret a variety of instructions.

Nice To Haves

Relevant certifications such as CCNA, CCNP, CompTIA Network+, or CISSP are preferred.

Responsibilities

Design, implement, and maintain the school's wired and wireless network infrastructure, ensuring scalability to support educational technologies.
Manage, maintain, and install all network servers, including Active Directory, DHCP, DNS, backup, content/SPAM filter, storage, and voice/phone; maintain the connection to the Internet, routing, DNS, IP, and PRI.
Safeguard The Center's network from cyber-attacks by ensuring OS, software and virus definition updates are current on all servers and computers.
Implement and manage network security measures such as firewalls, VPNs, and intrusion detection/prevention systems to protect sensitive data (e.g., student records, staff information).
Ensure compliance with relevant educational data protection regulations (e.g., FERPA, CIPA) and work with legal and compliance teams on maintaining data privacy standards.
Perform regular security audits and vulnerability assessments to safeguard the institution's IT infrastructure.
Provide Tier 2 support for network issues, working closely with helpdesk and IT support staff to resolve network-related problems affecting students, faculty, and staff.
Troubleshoot network outages or connectivity issues promptly to minimize disruption.
Maintain comprehensive documentation of network architecture, configurations, and procedures.
Ensure that proper back-ups of all systems are completed regularly, including On-Prem and Cloud data.
Oversee installation and repair of telephone systems, data terminals, and networks.
Provide hands-on assistance and troubleshoot equipment failures and service issues.
Remain current with the latest technology and information security developments in network administration and recommend enhancements to current systems.
Analyze products and make recommendations on the use of new products, methods, procedures, and services.
Investigate and respond to security incidents, breaches, and vulnerabilities.
Work with the Tech Team to create written and/or video tutorials as a reference for users.
Support the technology team on schoolwide projects.
Attend regular department meetings.
Communicate respectfully, clearly, and honestly in verbal, electronic, and written form with parents, administrators, and colleagues, and maintain a sensitive, cooperative, and flexible demeanor in interactions.
Positively contribute to the schoolwide community.
Demonstrate professionalism through reliability, punctuality, and personal appearance and self-care, and maintain personal integrity and a respectful attitude in all relationships, and positively contribute to the school community.
Provide for the physical safety of children through anticipation and removal of hazards, visual observation of children active or at rest, and by appropriately responding to injuries.
Follow all personnel policies and the guidelines of the Emergency Response Plans, and take responsibility for students' safety in an emergency situation or drill.