Network Administrator, WAN
About The Position
This role provides 24/7 WAN transport operations support, focusing on troubleshooting and developing solutions using various LAN/WAN protocols. The administrator will configure, monitor, and troubleshoot IP/MPLS backbone networks, assist with system installations, and develop standardized testing and cutover plans. Responsibilities also include establishing testing and remote-monitoring procedures, analyzing network metrics, configuring Quality of Service (QoS), and documenting network incidents. The position involves providing technical support, acting as a consultant for WAN optimization, evaluating the impact of outages, coordinating with external agencies, and supporting daily status reporting. General networking support, LAN support, WAN enterprise support, and technical O&M support are also key functions. The role requires preparing technical documentation, supporting meetings, providing training, and potentially supporting CONUS and OCONUS deployments.
Requirements
- 3+ years of relevant experience.
- Experience with firewalls.
- Experience supporting enterprise LAN and WAN environments.
- Experience with Microsoft server installation and administration.
- Knowledge of server roles and Active Directory.
- Experience with storage, performance management, and server maintenance.
Nice To Haves
- Experience with BGP, OSPF, and EIGRP.
- Experience with IP/MPLS backbone networks.
- Experience with Quality of Service (QoS), including policing, shaping, and queuing.
Responsibilities
- Provide 24/7 WAN transport operations support.
- Troubleshoot and develop solutions using LAN/WAN protocols, including BGP, OSPF, and EIGRP.
- Configure, monitor, and troubleshoot IP/MPLS backbone networks.
- Assist with installation and configuration of existing and new WAN transport systems.
- Develop standardized testing and cutover plans for new WAN equipment.
- Establish testing and remote-monitoring procedures to ensure reliable WAN operations.
- Collect and analyze networking metrics to identify substandard network performance.
- Configure and troubleshoot Quality of Service (QoS), including policing, shaping, and queuing.
- Document and report bandwidth and network security incidents for analysis and trending.
- Provide first-level technical support to users and escalate complex issues when necessary.
- Act as a technical consultant and provide recommendations for optimizing WAN transport networks.
- Identify and evaluate the operational impact of network outages.
- Coordinate with external agencies for outage resolution.
- Perform required outage notifications according to established policies and procedures.
- Support daily communication status reporting.
- Provide general networking support.
- Provide LAN support.
- Provide WAN enterprise support.
- Provide technical and general operations and maintenance (O&M) support.
- Prepare and maintain technical documentation and reports.
- Support meetings and technical briefings.
- Provide functional training as required.
- Support CONUS and OCONUS deployments and temporary duty travel as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
