The essential duties and responsibilities include the following at a senior, enterprise-wide engineering level: Provide senior-level engineering, administration, and lifecycle management across the organization’s LAN/WAN, server, virtualization, cloud, and collaboration platforms. Lead the design, implementation, optimization, and security of network infrastructure including switching, routing, VLANs, wireless, firewalls, and remote connectivity solutions. Serve as a primary engineer for Windows Server environments, Active Directory, DNS/DHCP, GPO policies, file/print services, and system hardening. Architect, deploy, and administer virtualization platforms (VMware) and enterprise storage, including performance tuning, resource optimization, and high-availability configurations. Provide advanced support and engineering for Office 365 / Microsoft 365, including Exchange Online, Teams, SharePoint Online, identity integration, security compliance, and administration automation. Manage and operate Azure cloud services, hybrid identity, conditional access, MFA, and cloud-based infrastructure components in collaboration with internal technical teams. Support the design and enforcement of enterprise IT policies, security standards, and operational best practices across all infrastructure domains. Participate in enterprise-wide IT initiatives involving networking, telecommunications, cloud adoption, modernization, cybersecurity, and systems transformation. Provide escalated technical leadership for troubleshooting complex multi ‑ layer issues across network, server, cloud, and application stacks. Collaborate with business unit leaders and end users to solve infrastructure ‑ related business problems and deliver stable, secure solutions. Oversee SIP/VoIP and unified communications system configuration and support in conjunction with external vendors as needed. Participate in disaster recovery planning and execution, including backups, replication strategies, and recovery testing for both on ‑ prem and cloud systems. Provide cross-site support for all EGI business units and serve as a technical escalation resource for Infrastructure Team members. Maintain system integrity, availability, and performance through proactive monitoring, capacity planning, and analytical evaluations. Contribute to IT roadmap planning, recommending upgrades, modernization efforts, and new technologies aligned with organizational goals. Remain available for emergency response and critical after-hours support when required. Perform other duties as assigned while abiding by all Ellwood policies and attendance requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Senior