Network Administrator III

NIH Federal Credit Union•Rockville, MD

12h•$80 - $100

About The Position

The Network Administrator III administers and manages Active Directory, Microsoft Exchange, VMware infrastructure, and the organization’s network, voice system, and data storage. The role monitors network performance using network monitoring tools and Cisco firewalls, routers, and switches; provides Level 3 technical support and senior leadership to network staff; and works with management to ensure infrastructure meets the needs of the credit union’s staff and members. The position communicates with vendors and management and recommends improvements to network performance and cybersecurity. It works directly with the Network Manager. Candidates must be authorized to work in the United States without employer sponsorship. The position is not eligible for visa sponsorship or visa sponsorship transfer. The successful candidate must participate in a rotating on-call schedule and respond to critical IT issues, including outside normal business hours, evenings, weekends, and holidays.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; an equivalent combination of education and at least six years of relevant IT experience in a production environment will be considered.
Two to four years of experience in the financial services industry, preferably at a bank, credit union, or other regulated financial institution.
At least six years of hands-on experience supporting enterprise network infrastructure, including routing and switching technologies.
At least two years of experience deploying and administering VMware technologies, including ESXi, vCloud, and Horizon View (VDI).
Experience administering Microsoft Active Directory, LDAP, Microsoft Exchange, and Microsoft Entra ID.
Demonstrated expertise designing, implementing, maintaining, and troubleshooting LAN, WAN, WLAN, and MAN environments.
Hands-on experience configuring and supporting Cisco networking equipment, including routers and switches.
Strong understanding of network security and connectivity technologies, including ACLs, TCP/IP, VLANs, VRFs, port security, IP multicast, and routing and switching protocols.
Ability to analyze, troubleshoot, and resolve complex network, infrastructure, and system-related issues.
Good communication and writing skills, with the ability to communicate with people at all levels.
Authorization to work in the United States without employer sponsorship; visa sponsorship and transfer are not available.
Availability to participate in the rotating on-call support schedule and respond to critical incidents outside normal business hours.

Nice To Haves

Knowledge of Cohesity NetBackup, IBM Storwize SAN, and Zerto disaster recovery and backup solutions.
Experience managing and maintaining Next-Generation Firewalls (NGFW), Intrusion Prevention Systems (IPS), and Intrusion Detection Systems (IDS).
CompTIA Network+ certification.
CompTIA Security+ certification.
VMware Certified Professional (VCP) certification.
Cisco Certified Network Associate (CCNA) certification.
Microsoft Certified Solutions Expert (MCSE) or equivalent Microsoft certification.
Bachelor’s degree in Information Technology, Computer Science, or a related field.

Responsibilities

Administer and maintain Windows Active Directory, Exchange DAG cluster, SAN data storage, and physical and virtual devices.
Monitor and tune the network for optimal performance; troubleshoot issues; and configure Cisco ASA firewalls, switches, and routers.
Administer VMware infrastructure and plan for stability, performance, and growth.
Administer and support the Interactive Intelligence VOIP system.
Manage and monitor the backup system.
Perform threat and vulnerability scanning, monitoring, and management to minimize or mitigate risks.
Create and maintain documentation concerning network addresses, physical architecture and layout, and network and server configurations.
Maintain the Disaster Recovery and Business Continuity Plan and perform tests.
Provide Level 3 support and coordinate issue resolution with vendors.
Work with third-party vendors to resolve network connectivity and communication-related problems.
Assist with project plans for network projects and facilitate timely implementations in coordination with other departments.
Work independently on broad assignments and make decisions related to projects and ongoing troubleshooting.
Maintain security rights and directory structure according to IT policies and procedures.
Monitor critical systems daily, including event logs, system resource availability, application logs, and performance logs, to help prevent major system failures.
Ensure work and processes comply with applicable laws and NIHFCU policies, procedures, and practices, including BSA, GLBA, NCUA, FFIEC, NIST, and CIS requirements.
Attend BSA training or complete and pass applicable online BSA training tests according to BSA Policy requirements.
Perform other related work as assigned and use available resources to achieve established goals.
Participate in a rotating on-call support schedule and respond promptly to critical IT incidents, outages, and service disruptions outside normal business hours, including evenings, weekends, and holidays.