Network Administrator II (Shift 1-B)

CACI•Springfield, VA

20h•Onsite

About The Position

The Network Administrator II will provide support for the implementation, troubleshooting, and maintenance of IT networks. This position will support IT networks, including day-to-day operations, monitoring, and problem resolution for the entire network architecture and devices. The role involves providing Tier 2 and Tier 3 support, managing IT network infrastructure, and making recommendations on hardware, cabling, and equipment requirements. Additionally, it includes installation management, equipment rack installation, and supporting outside plant cabling maintenance and repairs.

Requirements

Bachelor’s Degree in a Technical Field
4+ years’ experience working as a Network Administrator
DoD 8140.01 and 8570.01-M, IAT II required
Plans, builds, and installs cable patch panels and cable infrastructures.
Installs and terminates all types of standard IT cable and fiber.
Manage IT network infrastructure and any processes related to these systems.
Makes recommendations on hardware, cabling, and equipment requirements.
Provides installation management to include creating list of materials, bills of materials, estimating installation project timelines, determining installation team requirements, successfully executing installation projects, and documenting project status.
Provides equipment rack installation and equipment installations within a variety of locations that includes, but is not limited to, data centers, equipment rooms, communications closets, operations centers, and user workspaces.

Nice To Haves

Experience and working knowledge with 802.11 (wireless technologies), specifically 802.11ac and 802.11ax.
Experience working with Cisco/ Meraki/ Juniper/Aruba wireless and associated technologies and management platforms.
Knowledge and hands-on experience of WLAN design and benchmarking software.

Responsibilities

Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution.
Provide support for escalation and communication of status to agency management and internal customers.
Provide support for the dispatch system and hardware problems, remaining involved in the resolution process.
Isolate and resolve hardware and software problems involving applications, operating systems, hardware, and communication infrastructure.
Troubleshoot, maintain integrity, and configure network components, implementing operating system enhancements to improve reliability and performance.
Integrate new technologies into new and existing systems, including the transition and migration of corporate systems.
Support hardware infrastructure site surveys, planning, and design.
Provide transition planning and support services to accelerate delivery timelines, reduce operational risk, and ensure service continuity during transition.
Provide transition planning and support for the migration of existing services between environments (e.g., migration to Cloud environments), migration of users from existing service platforms to new service offerings, and transition of services into operations.
Provide guidance to lower-level technicians and specialists.
Work individually and actively participate on integrated teams.
Understand and apply more advanced concepts and processes to daily activities.
Assist more senior-level technicians, specialists, and managers in their activities.
Perform all tasks of lower-level technicians or specialists.
Provide O&S of LAN/WAN services on an expanded 24x7-service support level on-site and expanded 12x5 service support level during core hours and on-call support with a two-hour response time during non-core hours.
Provide manhole maintenance and repairs services of outside plant cabling on a standard 8x5 service support level for communications.