Network Administrator Associate - Hickam AFB

General Dynamics Information Technology

1d•Onsite

About The Position

GDIT is seeking a Network Administrator Associate to support the Base Infrastructure Modernization (BIM) contract at Hickam Air Force Base in Hawaii. This role involves managing and maintaining site network devices, including network device configurations, troubleshooting performance and routing issues, supporting patching and upgrades, and implementing approved changes to ensure network availability, performance, and security. The position also includes analysis and monitoring of network infrastructure and performance, as well as proactive network monitoring, management, and planning.

Requirements

Active Secret security clearance.
Current Security+ certification.
Technical Training, Certification(s) or Degree.
1+ years of related experience.
Experience working directly with hardware vendors involved in the incident resolution process.
Provides Tier II support for problem identification, diagnosis, and resolution of problems.
Supports the timely escalation and communication of status to external and internal customers.
Experience with various software systems and architectures, communications protocols: and network hardware devices.
Experience with STIG patching, compliance, and other security activities.
NOC/SOC operations background.
Incident management expertise with a track record of managing complex, multi-team responses.
Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work.

Nice To Haves

ITIL V3/4 Foundation or higher certification.
DOW 8140 (CASP+, CCNA Security, CCNP Security, CCSP, GCED, GCIA, GCLD, CISA, CISSP, GSLC), aka SecurityX certification.

Responsibilities

Manages the functionality and efficiency of computer networks (LAN/WAN).
Monitors data traffic/network performance and controls network resource performance to ensure high-quality transmission.
Troubleshoots and resolves problems.
Collaborates directly with GDIT team leads and AF client on planning and procedures.
Operates under supervision.
Executes day-to-day management and operations of systems and networks.
Manages COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics.
Follows Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); builds Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists.
Operates monitoring tools/capabilities with the enterprise security information and event management (SIEM) and creates/tailors complex event alarms/rules and summary reports.
Assists in analyzing technical risk, upon request, of emerging cybersecurity tools and processes.
Works as part of a security incident response team as needed.
Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements.
Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
Maintains network security and ensures compliance with security policies and procedures.
Participates in the development and implementation of network-related procedures and standards.
Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
Assists with the development of third-party monitoring actions and procedures for network infrastructure.
Participates in network software upgrades, moderation tasks and installs.
Works after-hours and weekends during maintenance windows on-site as needed.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
Ability to contribute both pre and post-tax dollars to 401(k) up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance