Network Administrator Associate

General Dynamics Information Technology•USA HI Hickam AFB - 760 Worcester Ave (HIC031), HI
•$71,400 - $96,600•Onsite

About The Position

GDIT is hiring a Network Administrator Associate for the Base Infrastructure Modernization (BIM) program at Joint Base Pearl Harbor-Hickam (JBPHH) on Oahu, Hawaii. You'll join the site team that operates and maintains the base network, working side by side with our Air Force customer while the base goes through a major network modernization. Most days start with health checks. You'll work through the daily O&M checklist, review monitoring and alerts, and check the incident queue for anything that came in overnight. From there you'll pick up tickets, troubleshoot switching, routing, and access problems on enterprise network equipment, and work each one to closure within the contract's service level targets. When a problem is beyond you, you escalate early and with good notes. A steady part of the job is compliance. You'll help apply STIGs, work findings from vulnerability scans, and keep device configurations current and backed up. Every change goes through a formal process. You'll help plan the work, document it, and carry out approved changes during scheduled maintenance windows, some of which fall on nights and weekends. You won't spend the whole day at a desk. The team runs preventive maintenance inspections in telecom rooms across the base, supports installs and upgrades tied to the modernization, and works with vendors when hardware fails. You'll also take a turn in the team's on call rotation. We want someone dependable who is careful around production equipment. That means following change control every time, documenting what you did so the next person can pick it up, and communicating clearly with the military and civilian customers who rely on this network for their mission. You don't need to know everything on day one. You do need to own your tickets, ask good questions, and keep learning. People who do well here grow into senior administrator and lead roles.

Requirements

  • Active Secret clearance and US citizenship
  • Current DoD 8140 qualification (CompTIA Security+ CE or equivalent)
  • 3+ years of hands-on network experience in an enterprise, DoD, or military environment
  • Working knowledge of switching, VLANs, basic routing, and TCP/IP
  • Comfort working at the command line
  • Exposure to STIG compliance and patching
  • Willingness to work on site at JBPHH, work in telecom rooms across the base, and support after hours maintenance windows and on call duty

Nice To Haves

  • NOC or SOC experience
  • Experience with ACAS or Nessus vulnerability scanning
  • Hands-on Juniper Junos or Cisco IOS experience
  • Experience working incidents in an ITSM ticketing system
  • CCNA, JNCIA, ITIL 4 Foundation, or a DoD 8140 advanced certification such as CompTIA SecurityX
  • Military cyber transport or network background

Responsibilities

  • Perform daily health checks, O&M checklist, review monitoring and alerts, and check the incident queue.
  • Pick up tickets, troubleshoot switching, routing, and access problems on enterprise network equipment.
  • Apply STIGs, work findings from vulnerability scans, and keep device configurations current and backed up.
  • Plan, document, and carry out approved changes during scheduled maintenance windows.
  • Run preventive maintenance inspections in telecom rooms across the base.
  • Support installs and upgrades tied to the modernization.
  • Work with vendors when hardware fails.
  • Participate in the team's on-call rotation.
  • Follow change control procedures.
  • Document work performed.
  • Communicate clearly with military and civilian customers.

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • Variety of medical plan options, some with Health Savings Accounts
  • Dental plan options
  • Vision plan
  • Ability to contribute both pre and post-tax dollars to 401(k) up to the IRS annual limits and receive a company match
  • Full flex work weeks where possible
  • Variety of paid time off plans, including vacation, sick and personal time, holidays
  • Paid parental, military, bereavement and jury duty leave
  • Short and long-term disability benefits
  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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