Network- Admin I

Sul Ross State University • Del Rio, TX

16h • Hybrid

About The Position

Provide support for all network infrastructure for Sul Ross State University campuses located in Alpine, Del Rio, Eagle Pass and Uvalde campuses. Including but not limited to server updates, network switch upgrades, configurations, network cable runs, wireless arrays installations, firewalls, backup appliances, VoIP/ ATA management, and camera security management and configuration. Employee will support the mission of Sul Ross State University by providing high-quality, professional services, timely responses, and solutions to customer requests.

Requirements

• Knowledge of network infrastructure concepts, including TCP /IP, DNS , DHCP , VLANs, routing, switching, wireless networking, network security.
• Knowledge of Linux operating systems, Microsoft Windows operating systems, Active Directory, Microsoft 365 environments, basic server, endpoint management, and troubleshooting procedures.
• Knowledge of structured cabling standards and network hardware installation practices, diagnosing and resolving network connectivity and hardware issues.
• Knowledge of cybersecurity awareness and best practices.
• Knowledge of security camera systems, management, mounting.
• Knowledge of VoIP phone systems.
• Skill in configuring and maintaining network devices and related equipment.
• Skill in providing technical support to users in a professional and customer-focused manner, documenting technical procedures, incidents, and system changes, using network monitoring, remote support, and ticketing systems.
• Skill in prioritizing multiple tasks and responding effectively to service requests.
• Ability to analyze technical problems and implement effective solutions.
• Ability to communicate technical information clearly to both technical and non-technical users, work independently as well as collaboratively within a team environment, and learn and adapt to new technologies and systems quickly.
• Ability to maintain confidentiality and follow institutional policies and procedures.
• Ability to manage time effectively and meet deadlines in a fast-paced environment.
• Ability to support multiple campus and remote locations when needed.
• Ability to respond to emergency or after-hours support situations as required.
• Ability to sit, stand, walk, bend, kneel, and climb ladders for extended periods of time, lift, carry, and install equipment weighing up to 50 pounds, work in confined spaces such as server rooms, network closets, catwalks, and under desks.
• Ability to work in environments with moderate noise levels and varying temperatures associated with equipment rooms and data centers.

Responsibilities

• Provide support for all network infrastructure for Sul Ross State University campuses located in Alpine, Del Rio, Eagle Pass and Uvalde campuses.
• Server updates
• Network switch upgrades, configurations
• Network cable runs
• Wireless arrays installations
• Firewalls
• Backup appliances
• VoIP/ ATA management
• Camera security management and configuration
• Providing high-quality, professional services, timely responses, and solutions to customer requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed