NetSuite Technical Delivery Manager

OSI Digital•Toronto, ON

33d

About The Position

About the role We are seeking an experienced and hands-on Delivery Manager – NetSuite Technical to lead our NetSuite development team, drive project delivery, and ensure high-quality solutions across integrations and customizations. This role requires a strong blend of technical expertise, leadership, and client-facing delivery management, with the ability to actively contribute to development when needed.

Requirements

Strong experience with NetSuite ERP technical development.
Deep expertise in: o SuiteScript (2.x preferred) o NetSuite integrations (REST/SOAP APIs) o Celigo / Boomi / other middleware (preferred)
Proven experience managing and leading technical teams.
Hands-on experience in system integrations and architecture design.
Strong understanding of NetSuite modules (Financials, Inventory, Order Management).
Experience working in Agile / Scrum environments.
Excellent problem-solving and debugging skills.
Strong leadership and team management abilities.
Excellent communication (client-facing experience required).
Ability to balance hands-on work with strategic oversight.
Proactive, accountable, and solution-oriented mindset.

Nice To Haves

NetSuite certifications (SuiteFoundation, Developer, ERP Consultant).
Experience with multi-subsidiary / OneWorld environments.
Exposure to AI integrations or automation within NetSuite ecosystem.
Experience with tools like JIRA, Git, CI/CD pipelines.

Responsibilities

Own end-to-end delivery of NetSuite technical projects (customizations, integrations, enhancements).
Ensure projects are delivered on time, within scope, and budget.
Manage multiple parallel engagements and priorities.
Act as primary escalation point for delivery-related issues.
Lead and mentor a team of NetSuite developers and technical consultants.
Conduct code reviews and enforce best practices.
Guide team on architecture, solution design, and performance optimization.
Drive continuous improvement in development standards and delivery processes.
Actively participate in development using: SuiteScript (1.0 / 2.x) SuiteTalk (SOAP/REST Web Services) RESTlets, Suitelets
Design and implement complex integrations with third-party systems (e.g., Shopify, HRIS, Payroll systems, etc.).
Troubleshoot and resolve technical issues in production and development environments.
Review and optimize scripts, workflows, and integrations for scalability.
Collaborate with clients to understand requirements and propose scalable solutions.
Translate business requirements into technical design documents.
Provide regular status updates and manage stakeholder expectations.
Support pre-sales activities, solutioning, and estimations when required.
Establish and enforce SDLC processes.
Ensure proper documentation of solutions and technical designs.
Manage resource allocation and utilization.
Ensure compliance with data security and integration standards.