NetSuite Product Specialist

Intapp•Palo Alto, CA

About The Position

We're hiring a NetSuite Product Specialist who spends the majority of their time on requirements gathering, process design, and stakeholder partnership — and who can also personally build and deploy the customizations, workflows, and scripts needed to support the business, following our established CI/CD deployment process. This role owns solutions end-to-end, from discovery through go-live, without needing to hand off routine development work to someone else.

Requirements

5+ years of NetSuite experience, primarily in a functional/business analyst capacity
Working proficiency in SuiteScript 2.x (User Event, Client, Scheduled scripts) — comfortable reading, modifying, and writing scripts independently, without needing expert-level depth
Familiarity with SuiteFlow and SuiteBuilder for workflow and customization builds
Understanding of CI/CD concepts as applied to NetSuite: sandbox/test/production promotion, SDF, version control (Git), and structured release cycles — comfortable working within an existing pipeline
Strong written and verbal communication skills; this person will spend most of their time with business stakeholders
Experience running fit-gap analysis and coordinating UAT

Nice To Haves

NetSuite certifications (SuiteFoundation, ERP Consultant)
Exposure to SuiteTalk/REST APIs or middleware
Familiarity with Agile/Scrum ceremonies for internal IT / business systems work

Responsibilities

Own requirements gathering across Finance, Ops and other business stakeholders
Translate business needs into functional specs, user stories, and process documentation
Run fit-gap analysis: native NetSuite feature vs. SuiteApp vs. custom build
Lead UAT planning and execution, and manage stakeholder sign-off
Maintain the enhancement backlog and prioritize against business impact
Document current-state and future-state process flows
Act as the primary point of contact for “how do we do X in NetSuite” questions
Build routine customizations: custom fields/records/forms, saved searches, SuiteFlow workflows
Write and maintain light-to-moderate SuiteScript (2.x) — User Event, Client, and Scheduled scripts for common use cases
Deploy changes following our CI/CD pipeline: sandbox → test → production, using SDF and Git-based version control
Participate in code review and release processes rather than working ad hoc in production
Escalate and partner with a developer or contractor for complex integrations, Map/Reduce scripts, or heavy custom builds outside scope
Deep functional knowledge of core NetSuite financial processes: Quote-to-Cash (Q2C) and Record-to-Report (R2R)
Hands-on experience configuring Advanced Revenue Management (ARM) and revenue recognition (ASC 606) rules
Proficiency building and maintaining custom financial statements with Financial Report Builder (income statement, balance sheet, cash flow)
Experience with OneWorld multi-subsidiary consolidations, multi-currency, and intercompany processes
Familiarity with SuiteAnalytics (saved searches, datasets, workbooks) for financial and operational reporting
Manage roles, permissions, and configuration changes
Maintain technical and functional documentation for all customizations
Monitor for governance limit issues and flag when a change needs deeper development involvement