NetSuite Architect

RF-SMART•Jacksonville, FL

3d•Onsite

About The Position

RF-SMART is seeking an experienced NetSuite Architect to operate within a governance-through-delivery model. This role involves making architecture decisions in flight, producing artifacts like the System of Record matrix and lifecycle definitions, and focusing on rearchitecting legacy customizations, simplifying the platform, retiring end-of-life modules, and establishing architectural standards. The architect will govern the work of an implementation partner during modernization, contribute directly to delivery alongside the NetSuite developer and admin, and partner with various business leaders to align the platform roadmap with business strategy.

Requirements

Bachelor's degree (or international equivalent) and 8+ years of relevant ERP/platform experience, with 5+ years architecting NetSuite specifically.
Demonstrated experience leading a NetSuite modernization, rearchitecture, or major re-implementation — not solely greenfield builds or BAU admin.
Deep, hands-on expertise in SuiteScript 2.x, SuiteFlow, SuiteTalk (REST/SOAP), SuiteAnalytics, SuiteBundler, and SuiteCloud Development Framework (SDF).
Strong grasp of the NetSuite data model and the finance, operations, and front-office modules relevant to RF-SMART's footprint, including Contract Renewals, SuiteBilling, ARM, and SuiteProjects Pro.
Proven experience designing and operating integrations between NetSuite and CRM/marketing/sales-engagement systems (HubSpot, Salesforce, SalesLoft, Marketo, or similar) via Celigo, Boomi, Workato, MuleSoft, or comparable iPaaS.
Track record of setting development standards and governance in a multi-developer / partner-augmented NetSuite environment.
Ability to translate between finance/operations stakeholders, front-office stakeholders (Sales, BD, Marketing, CS, Services, Support), and technical teams; comfortable influencing senior business leaders on platform decisions.
Comfortable as a working architect — willing to write and review code, pair with developers, and contribute to delivery, not just design.
Fluent AI adopter — uses AI tooling in day-to-day architecture, design, and delivery work, and ideally has led the integration of AI capabilities into a platform or system they have owned.

Responsibilities

Own the target-state architecture for NetSuite and the surrounding lead-to-cash ecosystem (HubSpot, SalesLoft, OpenAir/SuiteProjects Pro, Celigo, ZoomInfo/ZeroBounce, and the planned analytics layer).
Lead the re-architecture of legacy customizations and end-of-life modules — assess technical debt, define what to retire, refactor, or replace with native functionality, and sequence the work into a defensible roadmap. Specifically includes the Contract Renewals → SuiteBilling migration, ARM adoption, OpenAir disposition, and customer record rationalization.
Govern the implementation partner's technical work — review designs, enforce standards, validate quality, hold approval rights on significant design decisions, and ensure architectural alignment with long-term direction. The architect has the standing to say no to a partner recommendation.
Contribute as a hands-on developer/architect on highest-leverage work; pair with the NS developer to raise the team's design ceiling.
Establish and enforce development standards: naming conventions, sandbox strategy, code review, deployment, release management, and documentation.
Design integration patterns between NetSuite and surrounding systems (HubSpot ↔ NS via Celigo, SL ↔ HS native, SL → NS engagement events, ZI/ZB enrichment flows); make build-vs-buy and middleware-vs-native decisions.
Partner with Sales, Services, Support, BD, Marketing, Finance, and Operations to translate process requirements into scalable platform design; push back on customization where configuration or process change is the better answer.
Provide technical support escalation backstop — when production issues exceed the admin/developer's scope, this role is part of the response.
Stay current on NetSuite platform releases (2x/year) and emerging SuiteCloud capabilities; assess applicability and risk.
Apply AI tooling as a fluent adopter — use AI in design, code review, documentation, and delivery, and where appropriate, design AI capabilities into the platform itself.
Mentor the NS developer and admin on architectural thinking, platform best practices, and modernization patterns.