NetSuite Account Manager - Austin, TX
About The Position
NetSuite is seeking Sales Account Managers with a successful background selling software, hardware, or business services. The role involves maintaining relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite’s cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce. This is a hybrid role with an in-office component and a 20% annual minimum travel requirement for onsite customer visits.
Requirements
- Minimum of 3 years of SaaS/Technology sales (or similar) experience.
- Successful background selling software, hardware or business services.
- Regular on your company’s top producer’s list with supporting statistics.
- Tremendous work ethic, laser focus, passion and dedication.
- Ability to learn about technology and translate that into value for customers.
- Responsive, adaptable, and passionate about results and ownership.
- Strong experience working in collaborative, team-based environments.
- Outstanding writing skills.
- Friendly, thoughtful, and effective communication style.
- Attention to detail, emotional intelligence, and quick turnaround times.
Responsibilities
- Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
- Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager.
- Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution.
- Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance.
- Work to improve overall customer happiness within assigned customer accounts.
- Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
- Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
- Ensure renewals are maintained with a strong retention rate on said renewals.
Benefits
- Amazing training & enablement resources
- Best of breed benefits
- Flexible medical
- Life insurance
- Retirement options
- Volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
