.Net Developer (Production Support Role)

Capgemini • New York, NY

19d • $90,000 - $96,665 • Onsite

About The Position

Capgemini is seeking a .NET Developer to support Application Maintenance Services (AMS) in a 24x7 production support model. The role handles L1 and L2 support activities, troubleshoots application issues, and implements minor enhancements for business-critical applications. The position is based in Jersey City, New Jersey, and requires willingness to work rotating shifts, including weekends and holidays, as well as participate in an on-call support rotation. Visa sponsorship is not available; applicants must be legally authorized to work in the United States without current or future employment visa sponsorship.

The role includes monitoring application health, alerts, and job schedules; triaging and resolving incidents and service requests; investigating application defects and production issues; performing root cause analysis; correcting bugs and data issues; and supporting deployment, release, and application performance activities. The developer will work with .NET technologies, databases, web technologies, server management, version control, and logging and monitoring tools.

A bachelor's degree in Computer Science, IT, Engineering, or a related field is required. The posted base compensation range is $90,000 to $96,665. Regular full-time employees may be eligible for a benefits package that includes paid time off, holidays, personal days, sick leave, medical, dental and vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs, subject to local policy and eligibility.

Requirements

• Bachelor's degree in Computer Science, IT, Engineering, or a related field.
• Strong experience with .NET technologies, including C#, ASP.NET, and .NET Core.
• Experience with Web APIs, MVC architecture, and microservices.
• Solid knowledge of SQL Server, including queries, stored procedures, and performance tuning.
• Familiarity with frontend technologies including JavaScript, HTML, and CSS.
• Experience with IIS server management and debugging.
• Knowledge of version control tools such as Git, TFS, or Azure DevOps.
• Exposure to logging and monitoring tools such as App Insights, Splunk, or ELK.
• Strong troubleshooting and analytical ability.
• Good communication and stakeholder management skills.
• Ability to work under pressure in a high-availability environment.
• Proactive mindset and strong team collaboration skills.
• Willingness to work rotating shifts in a 24x7 model, including weekends and holidays, and participate in on-call support.
• Must be legally authorized to work in the U.S. without current or future employment visa sponsorship.

Nice To Haves

• Familiarity with Angular or React.
• Understanding of ITIL processes, including Incident, Problem, and Change Management.
• Experience with ticketing tools such as ServiceNow, Remedy, or Jira.
• Exposure to cloud platforms, preferably Azure.
• Familiarity with CI/CD pipelines and DevOps practices.
• Domain experience in Banking, Insurance, or Healthcare.

Responsibilities

• Monitor application health, alerts, and job schedules.
• Perform initial triage of incidents and service requests.
• Resolve basic application functionality, user interface, and job failure issues.
• Acknowledge and resolve tickets in a timely manner in accordance with SLAs.
• Escalate complex issues to L2 or L3 teams as needed.
• Maintain logs, runbooks, and operational documentation.
• Analyze and resolve application defects and production issues.
• Perform root cause analysis and implement corrective actions.
• Fix bugs and minor code issues in .NET applications.
• Handle data corrections and database-related issues.
• Support deployment and release activities in coordination with DevOps teams.
• Perform application performance tuning and optimization.
• Participate in a 24x7 rotational shift model, including weekends and holidays.
• Participate in the on-call support rotation.

Benefits

• Paid time off, including vacation (12–25 days depending on employee grade), company-paid holidays, personal days, and sick leave, subject to policy.
• Medical, dental, and vision coverage, subject to local policy and eligibility.
• Retirement savings plans, such as a 401(k) in the U.S., subject to local policy and eligibility.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.
• The role may be eligible for variable incentives, bonuses, or commissions depending on the position and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level