NERC Compliance Specialist - FAC-008 Root Cause Analysis Lead

American Electric Power•New Albany, OH

12h•Onsite

About The Position

Ensure compliance for Transmission Operations regarding the NERC reliability standards as applied by all Regional Reliability Organizations (RROs); collaborating with Transmission, Generation, Commercial Operations, and Corporate in compliance matters; interfacing with these business units in the standards development/review process. Develop standards, ensuring appropriate systems are in place to track and monitor compliance, perform daily tasks to monitor compliance, and perform quarterly/yearly reviews to demonstrate compliance. General direction may be provided in terms of broad goals and objectives but is responsible for establishing methods to attain them. Work with lower-level employees to provide guidance for daily tasks.

Requirements

Associates degree in business administration, computer science, engineering, or related field, Or High School Diploma / GED and two (2) years of experience in compliance and/or Information Technology.
Minimum of three (3) years of experience in addition to any experience noted above (for SG7).
Minimum of six (6) years of experience in addition to any experience noted above (for SG8).
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance policy.
Strong skills in communication, issue resolution, organization, and facilitation are essential.

Nice To Haves

Experience applying structured analysis methods (5-whys, casual factor analysis) preferred.
Solid understanding of electrical power systems and NERC compliance preferred but not required.

Responsibilities

Oversees the investigation of Facility Rating errors and significant discrepancies.
Facilitates root cause analyses.
Identifies systemic issues and trends.
Develops corrective action plans.
Tracks actions through closure to prevent recurrence and strengthen long-term FAC-008 compliance.
Lead cross-functional root cause analyses for FAC-008 errors and significant discrepancies, facilitating discussions with stakeholders to identify underlying and contributing causes.
Maintain accurate and complete root cause analysis records, findings, action recommendations, and supporting evidence within designated tracking systems.
Monitor weekly error and verification data to identify recurring issues, emerging trends, and conditions that warrant formal root cause analysis.
Evaluate error patterns across processes, organizational units, and error categories to identify systemic weaknesses and opportunities for improvement.
Partner with the Corrective Action Lead to communicate root cause findings, support development of corrective action plans, and ensure identified issues are transitioned effectively through resolution and effectiveness review.