NERC Compliance Specialist - FAC-008 Root Cause Analysis Lead

American Electric Power•New Albany, OH

5d•$87,633 - $128,689•Onsite

About The Position

This role oversees the investigation of Facility Rating errors and significant discrepancies, facilitates root cause analyses, identifies systemic issues and trends, develops corrective action plans, and tracks actions through closure to prevent recurrence and strengthen long-term FAC-008 compliance. The position ensures compliance for Transmission Operations regarding NERC reliability standards, collaborates with various departments on compliance matters, and interfaces with business units in the standards development/review process. It involves developing standards, ensuring systems are in place to track and monitor compliance, performing daily tasks to monitor compliance, and conducting quarterly/yearly reviews to demonstrate compliance. Guidance is provided in terms of broad goals and objectives, but the role is responsible for establishing methods to attain them and working with lower-level employees to provide guidance for daily tasks.

Requirements

NERC Compliance Specialist SG7: Associates degree in business administration, computer science, engineering, or related field, OR High School Diploma / GED and two (2) years of experience in compliance and/or Information Technology. Minimum of three (3) years of experience in addition to any experience noted above.
NERC Compliance Specialist Senior SG8: Associate's degree in business administration, computer science, engineering, or related field, OR High School Diploma / GED and two (2) years of experience in compliance and/or Information Technology. Minimum of six (6) years of experience in addition to any experience noted above.
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance policy.
Strong skills in communication, issue resolution, organization, and facilitation are essential.

Nice To Haves

Experience applying structured analysis methods (5-whys, casual factor analysis) preferred.
Solid understanding of electrical power systems and NERC compliance preferred but not required.

Responsibilities

Oversees the investigation of Facility Rating errors and significant discrepancies.
Facilitates root cause analyses for FAC-008 errors and significant discrepancies, identifying underlying and contributing causes.
Identifies systemic issues and trends related to Facility Rating errors.
Develops corrective action plans to address identified issues.
Tracks corrective actions through closure to prevent recurrence and strengthen long-term FAC-008 compliance.
Maintains accurate and complete root cause analysis records, findings, action recommendations, and supporting evidence within designated tracking systems.
Monitors weekly error and verification data to identify recurring issues, emerging trends, and conditions that warrant formal root cause analysis.
Evaluates error patterns across processes, organizational units, and error categories to identify systemic weaknesses and opportunities for improvement.
Partners with the Corrective Action Lead to communicate root cause findings, support development of corrective action plans, and ensure identified issues are transitioned effectively through resolution and effectiveness review.
Ensures compliance for Transmission Operations regarding NERC reliability standards.
Collaborates with Transmission, Generation, Commercial Operations, and Corporate in compliance matters.
Interfaces with business units in the standards development/review process.
Develops standards.
Ensures appropriate systems are in place to track and monitor compliance.
Performs daily tasks to monitor compliance.
Performs quarterly/yearly reviews to demonstrate compliance.
Provides guidance to lower-level employees for daily tasks.