Neighborhood Sales Manager (New Home Specialist) (Bolivia, Winnabow, & Shallotte, NC)
About The Position
The Neighborhood Sales Manager (NSM) is responsible for designing and implementing sales strategies to achieve and surpass sales objectives. This role involves cultivating and maintaining strong relationships with prospective homebuyers, guiding clients through the entire sales journey, and following sales and homebuyer experience processes. The NSM collaborates with the Neighborhood Construction Manager and New Home Consultants as a team. Staying current on market trends and competitors is essential, requiring regular market research. The NSM ensures all point of sale and marketing materials are accurate, up-to-date, and compelling, while keeping precise records of all sales activities in the customer relationship management (CRM) software. Delivering outstanding customer service and promptly addressing concerns are top priorities. Additionally, the NSM promotes First Heritage Mortgage as the lender of choice to ensure every customer receives an exceptional home-buying experience.
Requirements
- At least three years of proven experience in new home sales for a production builder
- Available to work weekends
- Excited to collaborate in a team environment
- Exudes active listening, confidence, and respect when communicating with others
- Organized, detail-oriented and able to complete tasks effectively and on time using the necessary technical tools
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Minimum capture rate of 80%
- Strong negotiation and problem-solving abilities
- Ability to communicate clearly
- Ability to build strong internal and external relationships
- Ability to maintain complete data tracking
Responsibilities
- Designing and implementing sales strategies to achieve and surpass sales objectives
- Cultivating and maintaining strong relationships with prospective homebuyers
- Guiding clients through the entire sales journey
- Following the sales and homebuyer experience processes
- Collaborating with the Neighborhood Construction Manager and New Home Consultants
- Conducting market research to stay current on market trends and competitors
- Ensuring all point of sale and marketing materials are accurate, up-to-date, and compelling
- Keeping precise records of all sales activities in the customer relationship management (CRM) software
- Delivering outstanding customer service and promptly addressing any concerns or issues
- Promoting and advocating for First Heritage Mortgage as the lender of choice
Benefits
- Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed
- Employer-paid Short Term and Long Term disability, basic life and AD&D insurance
- Employee-paid life, Legal Resources, and Aflac supplemental options
- 401(K) with up to $5K employer match
- Health Savings Account (HSA)
- 3 weeks of paid parental leave
- Flexible Spending Account (FSA) for dependent care
- 12 weeks of paid maternity leave through our Short-Term Disability Plan
- Wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
- Tuition and certification reimbursement
- 15 days of vacation (increases with tenure)
- 6 days of paid sick leave
- No-cost coverage for identity theft or travel mishaps
- Discounts on buying a Stanley Martin home
- Discounts with partners in mortgage and title services
- Discounts with Verizon
- Advanced pay option through Dayforce Wallet
- Giving Back Program: up to $250 match, 8 hours leave for supporting local charities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
