Neighborhood Sales Counselor

Risewell Homes. • Apache Junction, AZ

15h

About The Position

A Neighborhood Sales Counselor manages the daily operations of a community sales office, focusing on achieving sales and closing goals. The role showcases homes, provides customer service, and guides prospective buyers from initial contact through closing while meeting or exceeding monthly sales targets within defined profit margins. This position supports the Phoenix East Valley.

The counselor engages with prospects online and in person, demonstrates model homes, identifies buyer needs, and supports buyers through contracts, financing, options selection, construction, and closing. The role also generates and follows up on leads, develops realtor and industry relationships, tracks competitive market activity, maintains the sales center and model homes, and keeps sales records and reports current in HubSpot and other required systems. The position works with sales and marketing teams to improve the customer experience and achieve division and community goals.

Work takes place in both office and field settings, including regular visits to active construction sites. The position requires operating a motor vehicle, reading construction plans, and maintaining professional appearance and business attire because of frequent public contact. This is a safety-sensitive, exempt position with no supervisory responsibilities. Candidates must be authorized to work in the United States.

Requirements

• High school diploma or GED.
• Valid real estate license, as applicable by state.
• 1–3+ years of sales experience.
• Proven ability to close sales and deliver strong customer service.
• Excellent verbal and written communication skills.
• Strong organization and follow-through, with the ability to manage multiple tasks.
• Proficiency in Microsoft Office, especially Excel, Windows, and CRM systems such as HubSpot.
• Ability to learn and adapt quickly to new software and tools.
• Valid driver’s license and active vehicle insurance at all times.
• Ability to sit, stand, walk on uneven terrain, bend, reach, climb stairs, and lift or carry up to 25 pounds.
• Full-color vision, adequate hearing, clear communication, and efficient typing ability.
• Computer proficiency, including use of a keyboard and calculator.
• Ability to operate a motor vehicle and read construction plans.
• Authorization to work in the United States.

Responsibilities

• Manage daily operations of the community sales office and pursue sales and closing goals.
• Engage prospects online and in person, demonstrate model homes, identify buyer needs, and guide prospects from initial contact through closing.
• Follow up consistently on leads from self-prospecting, referrals, marketing campaigns, realtors, and other sources.
• Support buyers with contracts, financing, options selection, and construction, and maintain communication through closing.
• Build relationships with realtors and monitor competitive market activity through research and regular reporting.
• Keep model homes and the sales center presentable, stocked, and operational, and complete administrative duties as needed.
• Maintain accurate HubSpot CRM records and complete reports on sales activity, appointments, and community updates.
• Collaborate with sales and marketing teams to enhance the customer experience.
• Achieve division and community-specific sales and production goals.
• Conduct competitive market analysis and shop the competition to assess market positioning.
• Complete Comparative Market Analyses (CMAs) monthly or bi-weekly.
• Monitor and achieve Eliant Survey Scores and other division-determined customer experience goals.
• Develop and maintain realtor contacts and industry connections.
• Attend and coordinate broker meetings and market-specific training.
• Generate traffic through phone calls, social media, events, and realtor outreach.
• Perform regular jobsite visits and read construction plans.

Benefits

• Competitive health insurance coverage for team members and their dependents.
• Paid time off, including vacation, holidays, sick leave, jury duty, and bereavement.
• Paid disability, parental, and military leave.
• Company-sponsored and voluntary term life and AD&D insurance.
• Short- and long-term disability insurance.
• 401(k) retirement plan with employer matching.
• Wellness incentive program.
• Base salary of $50,000 per year plus commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED